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“Professional and warm service” 4 of 5 stars
Review of BEST WESTERN PLUS The Tuscan

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BEST WESTERN PLUS The Tuscan
4.0 of 5 Hotel   |   425 North Point Street, San Francisco, CA 94133 (Formerly BEST WESTERN PLUS Tuscan Inn at Fisherman's Wharf) (Fisherman’s Wharf)   |  
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Ranked #15 of 234 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Southampton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Professional and warm service”
4 of 5 stars Reviewed August 5, 2013

The Tuscan Inn is located in a very lovely street that gives access to the local amenities. Fisherman's Wharf, where the main attractions are located, is within a short walk and the cable cars stop is also close by. We loved the welcoming atmosphere throughout our 4 days stay. The reception desk is well staffed and the concierge (Matt) was always at hand for the planning of our outings with practical advise as well as the online reservation/purchase of tickets for day-out rides and events. He did not charge commission on the tickets either!
The family room was quite standard and small - yes, the beds were incredibly comfortable, less so the pillows. The built in wardrobe was not suitable for the task as it was too small for 3 people to share!!! The house keeping service is outstanding - towels were promptly changed and the room was well cleaned. Breakfast was served at the Pescatore restaurant and it can be a bit of a tricky affair at pick time, but the service and the food was worth the wait. We had dinner at the restaurant one evening - a bit pricey, but good. Wi-Fi was free - the signal was good in the room. They have a business suit with 2 pc's and a printer. No charge for printing materials or check-in papers. For a first time family visit to San Francisco, I would definitely recommend this hotel.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi Maria-Anna2013 - Thank you for staying with us and for all of your kind words and comments about the hotel, Matt and the rest of the staff. I'm very glad to hear that we served you well during your visit and we hope to see you again soon!
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3,110 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
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English first
brockway, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

We love this little place and always have a good time! The rooms are nice and we like to be able to sneak away from our functions to spend time in the pool too! I can't wait to go back....September here we come!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi Cheryl T - We appreciate the kind words, however, we have no pool. I think you might have meant your review for another hotel?
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Stratford, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 5, 2013

What a perfect location. One block from best breakfast place, the Hollywood Cafe, and the Gray Line tour company office and departure site. Short distance to Fisherman's Wharf, Pier 39, cable cars. We even walked easily to North Beach restaurants and the Ferry Building Marketplace. All hotel staff were very friendly and helpful. We were able to check in early and were immediately helped with an issue with the safe in our room. No view from our room and it always seemed to be a bit humid (poor air conditioning?), but it never bothered us. The bed/pillows were amazingly comfortable and we never heard other guests. Great sleeps all four nights we were there. I would not recommend the adjacent restaurant, at least not for breakfast. Too pricey.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi CaroStev - Thank you for staying with us and for the kind words as well as the feedback for improvement regarding your recent visit. We hope to have the pleasure of seeing you again soon!
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davidkimsoo@aol.com
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 4, 2013

I give this a 3.5 but tripadvisor won't allow a half. Beds are incredibly comfortable, pillows not as much. Rooms & bath are tight but acceptable. Very clean. Decor is really tasteful in both lobby and rooms, but not sure what the 'Tuscan' is except maybe the look of the courtyard. The evening reception is a plus (only participated once), as is the morning coffee/tea/hot chocolate (I prefer this available all day). Free wifi and free computer use. No workout room but they offer a one time use pass at a local club (for $12!). They probably should find space/convert a room for even a minimal exercise room. Desk staff is appropriately professional but some aren't particularly warm or welcoming, except for the wonderful concierge (don't remember his name). We had a 3rd floor street side room. Unfortunately, the window in our room was broken so it wouldn't open (didn't report it). The sliding shutters that cover the windows are a nice idea (and maybe an attempt at Tuscan), but only half the window can be uncovered at a time so the room is kind of dark. The street noise didn't bother us too much since we didn't have our window open. The noise from the door of the room next to ours was really loud though. Minibar fridge is nice to have, but a microwave in the room would be appreciated (more than 3 people opening the door for us). Parking is $50 (valet only), but if you get back after 7:00p.m. you can park on the street for free until 7:00a.m. and then it's only $1/hour until noon. This is not at all advertised but when I couldn't return my rental car a kind valet took pity on me and quietly mentioned it. No problem to get a late checkout. We were also able to leave our bags while we finished up at Ghirardelli Square. Frank the bellman was very helpful. All in all a good stay but pricey for what it is (but it is Fisherman's Wharf). With so many options we will probably try somewhere else next time for variety.

Room Tip: If you want quiet either request a high floor on the street side or a courtyard room. Trader Joe'...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi kimmiesoo - Thank you for staying with us and for taking the time to share such thoughtful comments. We hope we have the pleasure of seeing you again and wish you happy and safe future travels!
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Los Angeles, California
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 4, 2013 via mobile

The rooms are small, but the location can't be beat for a family making a first-time visit to SF. My kids loved the hustle and bustle of the wharf, and riding the cable cars, which are just a block away. Staff was very good at helping us get our bearings and plan our time.

Note: Parking is $45/day extra. I didn't realize that when I booked my trip.

Tip: You can buy cable car passports in the lobby, which is convenient.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi toniLA - Thanks for staying with us and for the kind words, glad you and the family enjoyed the hotel and the wharf area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed August 4, 2013

We just completed a two night stay at the Tuscan Inn for our 30th wedding anniversary. The room was terrific and the service oustanding. There was a slight glitch with our room when checking in and the front desk was friendly and accomodating. We asked for some extra pillows and they delivered them in a few minutes.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi BD3555 - Thank you for staying with us and for the 5 Star review, glad that we were able to play a part in the celebration of your 30th anniversary! We hope to see you again before another 30 years passes by...
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Howell, Michigan
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 4, 2013

The plan was to arrive in SF earlier in the day, enjoy the hotel and see some sites before hitting the airport the next morning. Unfortunately we didn't arrive until very late due to traffic. By the time we got to the hotel, we were tired and hungry however the staff at the hotel and the hotel itself was a remedy for sore and tired heads. Very beautiful and comfortable rooms - the bed was excellent.

The next time I visit SF, I'll be sure to stay here...

PS nice to see the manager responding to reviewer's comments on this site.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at BEST WESTERN PLUS The Tuscan, responded to this review, August 6, 2013
Hi HackyMoto K - Thanks for staying with us, glad to see that the staff and beds were the remedy for your sore and tired heads! Nice to know the reviews and responses are actually being read, thanks....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Tuscan

Address: 425 North Point Street, San Francisco, CA 94133 (Formerly BEST WESTERN PLUS Tuscan Inn at Fisherman's Wharf)
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotel in San Francisco
#10 Luxury Hotel in San Francisco
#17 Family Hotel in San Francisco
#19 Green Hotel in San Francisco
#19 Best Value Hotel in San Francisco
#33 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN PLUS The Tuscan 4*
Number of rooms: 221
Official Description (provided by the hotel):
Since 1997, Frommer's Guide designates the Tuscan Inn, a Kimpton Hotel, located just steps from the breathtaking San Francisco waterfront, as "the best hotel at Fisherman’s Wharf." This gracious boutique hotel is characterized by its warmth and charm, impeccable service and Italian country villa ambiance. Adjacent to the hotel is the inviting Italian trattoria, Café Pescatore, completing the picture for an ideal stay in the City by the Bay. ... more   less 
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Also Known As:
Best Western San Francisco
Tuscan Inn Fishermans Wharf
San Francisco Best Western Tuscan Inn
San Francisco Tuscan Inn
Tuscan Inn San Francisco
Best Western Fishermans Wharf
Best Western Tuscan Inn Fishermans Wharf San Francisco

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