The best of this hotel is the location. Just 2 blocks from Pier39 and Fisherman Wharf in the hearth of the touristic zone of San Francisco. Across the street the Bus Stop (I recommend you to get the City Pass, that allow you to use the MUNI BUS System without charge). For your conveniencie is just steps from Trader Joe's, Safeway Supermarket, Ross and Walgreen's.
The neighborhood is safe, full of tourists.
Care from the staff is appropiate, italian restaurant OK, and from 5 to 6pm free wine and pizza in the lobby. What else can you ask for?
The room was ok, but the beds in the firm side, in was a nice experiencie overall in the fine city of San Francisco.