Spent 4 nights here, with my two adult daughters. My special requests that I made when I booked were honored. Accommodating staff at reception and concierge, very friendly and helpful. Convenient location just two blocks from the waterfront, Boudin Bakery, Pier 39, and all the Fisherman's Wharf dining and shopping. Bus stop just across the street, or down the street, depending on where you are going. Excellent public transport, $2 takes you anywhere in the city, and the front desk provides maps, directions and bus numbers to make it easy. Shutters rather than drapes covered the windows, so the room was bright early in the morning, but I always wear a sleep mask, so this was not an issue. Rooms not very large, but when in San Francisco, with so many things to do, we only used the room for sleeping. Great coffee and tea service until 10am. Delicious choices for dining, dozens within a few blocks. Complimentary wine reception every evening in the lobby, great way to try California wines. Close to a supermarket for snacks and drinks, to stock the room fridge. This hotel is not inexpensive, but worth the price. I will stay here again when I visit San Francisco next.