We stayed 4 nights and saw 3 rooms in that period of time. We booked a room with a hall bath/toilet because of budget constraints. Be aware San Fran is a very, very expensive town and even a room like this costs around US$125 incl. tax. On the point of hall bath/toilet - note the lack of plural - there really is just one unisex shower and unisex toilet on each floor. People using them can lose track of time, shall we say. OK. The first room we were given was on level five, and right outside there was a roaring ventilation shaft - air conditioning/restaurant, who knows what - but the noise was horrendous. We asked for another room. We got another room on level 5, but further along- the queen bed was a complete marshmallow - had some enormous fluffy type of mattress topper that had has both rolled into the middle of the bed and roasting all night. Not to mention this hotel was once like a Bachelor hotel - small rooms with paper thin walls that were OK back when people sat quietly and read books in the evening. Not so great when they turn on their big flat screen TVs and yap to each other at the top of their voices. Walls are so thin it is possible to join in next door's conversation by saying at a normal volume "Could you keep the noise down please" - and they hear you. OK - so that was night 1. We requested yet another room the following morning and were given a twin bedded room on a higher floor (7 I think). Excellent stuff - no noisy vent, no big squashy bed. No problems? No such luck. The hall bath/toilet rooms face the street. Each room adjoins a bathroom (which adjoins another room). If you pay $80 extra a night (so now we're up to $200 a night for a beautifully decorated "hostel"), then you get the key to 'your" bathroom. All sounds good until you just stick with your hall shower/toilet option - but the other room does use the bathroom. And they turn the bathroom light on and urinate at least 6 times in a night. The light around the bathroom door shone brightly into our room. There is so little sound insulation we could hear him undo his belt buckle. And pee. And flush. And chat to his wife, god help her, every single time. Fortunately we didn't have to hear number 2s. And so that saw us in the lobby AGAIN. We were so wrecked after two nights of rubbish sleep we were looking pretty rough by then and finally the desk staff put us into obviously the premium offering of this hotel. A proper queen size room with a chair and coffee table and a full bathroom with tub not adjoining any other room and not facing the street. I can only imagine what this room must cost - but if you are planning to stay here and sleep - this is the room to get (504 I think). So after what felt like a month, we had two nights of excellent, disturbance free sleep and finally got to enjoy being in San Francisco.
Positives about the hotel? Actually yes - A lot of effort has gone into making it fresh, clean and modern. Nice decorator palette. Fresh white sheets. Good (though not excellent) wifi. There is also a communal lounge with a microwave in the hotel, mainly populated by students, but handy if you fancy a microwave meal available from the Walgreens food store just downstairs. Obviously the location is also great - easy to access the cable cars, trams, walk to Union Square etc. Staff were helpful but obviously they are dealing with an old building, that no matter how pretty you decorate it was never intended for use as a modern hotel with TVs etc.
- Official Description (provided by the hotel):
- The Herbert Hotel is a small historic hotel located on the Powell Street Cable Car line at legendary Union Square, San Francisco, California. Newly designed and renovated, the hotel offers style, location and affordability unmatched in the city center. Conveniently located in the heart of the city, the Herbert is a short walk from San Francisco's many attractions. Restaurants, shops galleries and theaters are just outside our door. Moscone Center, Chinatown, the Museum of Modern Art and the world's most fabulous stores are a short walk away. Our 99 guest rooms are newly designed and renovated. All of our rooms come with high speed internet access. We offer suites and single rooms at affordable prices as well as double and triple connecting rooms that are ideal for families. Offering modern hotel amenities and a classic San Francisco hotel, The Herbert is ideal for families as as well as business and leisure travelers. Enjoy the comfort of clean and well-equipped accommodations at a fraction of the price of typical downtown San Francisco hotels. Make a reservation today! ... more less
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- Also Known As:
- Herbert Hotel San Francisco