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“Don't buy anything extra here! They charge you double for the Big Bus Tour & Shuttle!!!!!!!!” 2 of 5 stars
Review of Super 8 San Francisco/Near the Marina

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Super 8 San Francisco/Near the Marina
2.0 of 5 Motel   |   2440 Lombard Street, San Francisco, CA 94123 (Marina District)   |  
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Ranked #146 of 233 Hotels in San Francisco
1 review
1 helpful vote 1 helpful vote
“Don't buy anything extra here! They charge you double for the Big Bus Tour & Shuttle!!!!!!!!”
2 of 5 stars Reviewed 1 week ago via mobile

Literally just left this hotel and when we got to the hotel, Susan and Robert (owners) were so nice and very helpful to get around. It started great for my husband and I, whom it was our first time being here in San Francisco for our 14 yr anniversary. The price is great and room clean and cozy. Unfortunately, all this ended on a bad note as the night before we left we mentioned we may want to take advantage of their shuttle service and would let them know in the morning if we would. After researching we found out that Uber was great way to go as it would only cost us $15 to the airport. And this hotels shuttle was $20 per person, which would be a total of $40 for both. Next morning at 8am we informed Robert we weren't going to take his shuttle and he said he had already paid the night before so we agreed to do so we didn't inconvenience him. However come to find out once the shuttle got there, Robert ran out to the shuttle and paid right there and then and made since why Robert didn't want us to come before 2. The shuttle was only $26 for both. So Robert just lost customers for a few bucks for being dishonest and sneaky! So guys, the best way to go is call the Shuttle directly or Uber it!

Stayed April 2015, traveled as a couple
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269 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Brooklyn
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 nights. Check-In/Out were very fast, our room was ready when we arrived. The room is clean, had fridge and microwave. For some reason the cleaning cart was under our window every morning. The breakfast area does not exist - you have to pick up your breakfast and bring it to your room to eat. The room was quiet, beds comfortable.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 weeks ago

nice hotel in central location with easy access to major attractions. Easy check-in/check-out. Our room was next to a utility room, and cleaning cart was standing right at our window every morning. There is no breakfast area - you have to bring your breakfast back into your room to eat. The room was cleaned every day.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were charged in advance without notice or authorization. Front desk staff are very rude. Asked for the copy of documents to be returned to me at check out and they were not and front desk man was very rude about it. Complete lack of professionalism and customer service at this establishment.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 28, 2015

My sister and I stayed here last week and were really happy with everything! I phoned up a few days prior, to ask if we could leave our bags there on our day of arrival, since our plane came in quite early. The lady (Susan?) was really really obliging and gave me some great advice for things to do in San Fran. Upon arrival, Robert checked us in early and he was just as kind and lovely as his wife! He made our stay really comfortable and easy. The room we stayed in had recently been redone with new wooden flooring. The room also had a fridge and microwave which was good! Bed was comfy, Wifi worked great. This Super 8 is in SUCH A GREAT LOCATION! Walking distance to plenty of places (including places to eat - great Indian restaurant next door, Walgreens not even a block away) or a short Uber/taxi ride to the Golden Gate bridge, Pier 39, Fishermans wharf etc. We went on a Big Bus tour (with tickets purchased from Robert) and even the tour guide pointed out Super 8 on Lombard street as being one of his favourite places to stay. I would definitely recommend staying there!

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 26, 2015

I booked my reservation on the wyndaham website, we only need one night as we were stopping through on our way home from Disneyland. I made reservations for 2 adults 2 kids, upon check in the manager ROBERT told me there was a $20 fee per child per night, there was a long back and forth between him and I. Basically he was not willing to explain why my reservation did not reflect this fee, he was not able to redo my reservation to reflect this fee, he was only willing to accept cash, when i told him that i didnt have $40 cash he offered 1/2 price, still in cash. In the end i did not pay a dime i dud not appreciate him trying to scam me!

Stayed March 2015, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed March 19, 2015

Nice staff. Clean comfortable beds. Good WiFi. Short walk to good food, lively fun, safe neighborhood. Free parking. Nice place I would go back. I was bummed the garden was closed due to upgrades, but it was winter in San francisco...

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 San Francisco/Near the Marina

Address: 2440 Lombard Street, San Francisco, CA 94123
Phone Number:
Location: United States > California > San Francisco > Marina District
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #146 of 233 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Super 8 San Francisco/Near the Marina 2*
Number of rooms: 32
Official Description (provided by the hotel):
Located 2 miles from Fisherman’s Wharf and Chinatown, this San Francisco motel offers city tour tickets at the front desk. Guest rooms include a microwave, a refrigerator and free Wi-Fi.Every room at the Super 8 San Francisco/Fisherman’s Wharf provides a flat-screen cable TV with HBO and a DVD player. Coffee makers are also available in the guest rooms at this completely non-smoking hotel.The Golden Gate Bridge is 3 miles from the San Francisco Super 8 Fisherman’s Wharf. The San Francisco International Airport is 16 miles from the motel. ... more   less 
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Also Known As:
Super 8 San Francisco / Fisherman`s Wharf Hotel San Francisco
Super Eight San Francisco
Super 8 Fishermans Wharf
San Francisco Super Eight
San Francisco Super 8

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