Not much to say here really. The room was pretty dirty and the hostel itself smelt like a mixture of urine and cleaning detergent. The breakfast was decent and provided us with a good start to the day. The bedroom was comfortable, albeit dirty. The ensuite bathroom was much better than I thought it would be. The location of the hostel is its most attractive feature - a lot of previous reviews said that the hill was a killer. However, it really wasn't that bad.

All in all, summed up as average. Not great, but not terrible.

Amsterdam hostel is in a good location - but that is the only positive.

We paid $32 for 3 week nights in a dorm room.

The first night myself and my friend were split into two rooms due to overbooking.

The second night we were not allowed into our room until 2.30p having had to check out at 10am!

Prices appeared to vary depending on who you are. Which was frustrating.

The bunk beds are ridiculously and dangerously high with no ladder and no barriers. You had to practically take a run and jump to get onto one.

The staff are unhelpful.

Don't waste your money. Stay somewhere else.

1. Customer Service: Okay depending on the gender of the front desk. The female staff is friendly. She welcomes you warmly and replies e-mail quickly. However, the male one is so-so. I would not say that he acts aloof. But definitely he doesn't seem as friendly as the female one. Sort of like, whatever-attitude.
2. Room condition: My boyfriend and I live in a private room. It is really small and basically is clean. At least I didn't see any bedbugs. The furniture is really old. They only provide face soap, a small bag of shampoo and a small bag of body lotion. So we have to shop the shampoo and body wash as well as toothbrush/toothpaste in downtown. Well, they do have the hair dryer inside the room, and shared laundry facilities downstairs.
3. Location: Not too bad. It is located on Nob Hill and close to Downtown. You can take the Bart/subway(not the food store :D ) to the Powell Station and then have around 15 minutes walking to the hostel. If you wanna walk from there to Chinatown, or walk from Chinatown back to the hostel, I would say good luck. To me, the downhill path is really steep.
4. Transportation: the buses are mostly likely concentrated on the downtown.
5. Atmosphere: Well, it is quiet. But the road is really dirty. And, from my small window view, all garbage out there.
6. Food Around: One Chinese restaurant which should not call itself Chinese restaurant, one subway, one pizza place. Not many choices. But since it is a decent walking distance between the hostel and downtown, you can go to downtown for the food.

Disgusting! Went to my twin room in the bowels of the building for a privilege of $85 per night, paid in advance with no opportunity to view. Two single hospital beds awaited me, furniture from the dumpster, a red facecloth and a kids beach towel. My view in the small window was a pile of mattresses left outside. I then went to Starbucks, sat and contemplated and for safety, security and peace of mind, decided to forgo what I'd paid and book somewhere else. For the $25 dollars more I acquired an immaculate double double room with ensuite, safe for valuables, crisp white linen, working TV etc. The Amsterdam is preying on the young and inexperienced travel off to see the world for the first time or the person who's given up on life. I would not recommend putting my dog there for the price when there are so many other motels around offering the basics for much less.... My friend didn't even get the opportunity to see the squalor as she managed to get there later and didn't have to experience the ordeal. I was promised one night refund but I see nothing on my bank statement.... so guess trusting the word of someone on a desk is a learning experience. :-(