The beds were comfortable although the pillows were softer and puffier than I normally like. The rooms were clean and seemed relatively well maintained; the exception was the door hiding the mini fridge had a broken hinge and didn't close properly. The rooms seemed especially quiet; we didn't hear our neighbors until we walked out of the room into the hallway and never heard anyone's radio or TV playing either. We had dinner in the hotel restaurant once and the food was quite good, although of course pricey.
Overall our stay was positive. My main gripe came during checkout. We had purchased a sandwich the night before our departure thinking it would keep in the fridge for the next day's flight. The fridge seemed warm when I put the sandwich in but was cold by morning. When I asked about it the next day I was told there was a good chance the fridge had been turned off by the hotel at least part of the time. I didn't feel safe eating it since it had mayo and threw it out in front of the desk person. When I asked if the price of the sandwich could be deducted from the price of the room because it was wasted due to the fridge not working, I got a blank look, silence, no acknowledgement of my question but was then told the receipt would be printed out for us. It was a minor thing cost-wise but didn't sit well with me.
- Official Description (provided by the hotel):
- Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more less
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- Also Known As:
- Orchard Garden San Francisco
- Hotel Orchard Garden