We stayed here for a family vacation, with a suite and double room for the 5 of us. We found the rooms to be reasonably priced. It is difficult to find nice accomodations for a family without spending a lot of money, but this fit the bill. The location was great, walking distance to Chinatown and Union Square and shopping and transportation, if you are wearing comfortable shoes. We don't mind walking, so we loved it. The cable car is just outside the hotel, but was often full, so if you don't mind a short wait, you are fine. The nearby restaurants were great for breakfast, and the hotel restaurant was really good too. We enjoyed Cozy Cable Car and Roxanne's Cafe for a change of pace. We also got carryout sushi from Maru Sushi on Powell St around the corner, which was good, and incredibly priced. The staff was very helpful and friendly. We were there over Easter and it was a nice touch that they gave the kids chocolate eggs. They also have a DVD borrowing program which we used one night after the kids went to sleep. A nice option for a quiet night in. We don't have any complaints!!