What's not to like about this understated but sophisticated, modern, world class hotel in SF? Great personal service. Great room amenities. Best, most intuitive,easy to use, bedside room controller I have ever used. My only complaint is that there is a bright blue led clock on the bedside controller which I could not find a way to dim. Probably my bad. In the end I dimmed it the old fashion way by throwing a pillow over it. I was on a high floor over the front of the hotel. The room was quiet and well insulated. That said I was still woken up once by some very loud noise outside the hotel. This is downtown SF. I don't think there is anyway to escape that. I would definitely stay again.