This is our third time staying here. I'm a Starwood member so we always end up staying here because of the free wifi and room upgrade when available. Also out of all the other 5 star hotels in the city this one always has the best rates. When you factor that along the fact that the hotel is as an ideal location, rooms and facilities are clean, and service is great staying here becomes a no brainer. One negative comment I'd make is that the street noise can be a bit loud. They've always upgraded us to a room on a higher floor but we can still hear cars and sirens on a bush night. This may be the case for any hotel located near downtown though.