We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Night at Neptune's” 4 of 5 stars
Review of Neptune’s Waterfront Grill & Bar

Neptune’s Waterfront Grill & Bar
Pier 39, San Francisco, CA 94133-1006 (South Beach)
+1 415-434-2260
Website
Menu
Improve this listing
Reserve with OpenTable
Neptune’s Waterfront Grill & Bar is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #944 of 5,014 Restaurants in San Francisco
Price range: $31 - $50
Cuisines: American, Seafood, Vegetarian, Chowder
More restaurant details
Restaurant details
Good for: Doing business, Local cuisine, Special occasions, Scenic view, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Dining style: Casual Dining
Neighborhood: South Beach
Cross street: The Embarcadero
Transit: Cable Car: Powell-Mason Line connects downtown via North Beach, Columbus Avenue & Fisherman’s Wharf District Powell-Hyde Line connects downtown SF via Hyde Street (Crookedest Street in the World); terminus at Beach Street Trolley: F Market & Wharves; PIER 39 station Cab: Taxi line drop/pick up at entrance to PIER
Description: Featuring authentic, classically prepared San Francisco cuisine with contemporary flair. Neptune's is the perfect place for an intimate dinner for two, an evening out with a group of family and friends, or business entertaining. With wall-to-wall windows and breathtaking panoramic views of the iconic Golden Gate Bridge, the Marin Headlands, Sausalito and historic Alcatraz as your backdrop, Neptune's Waterfront Grill & Bar delivers both great food and the best bay views! Menu items range from flame grilled to pan seared quality meats and seafood to handmade California stone-baked flatbreads, fresh salads, warming soups and comforting sides -- something for everyone! Neptune's Waterfront Grill & Bar features a full bar/lounge. We're located upstairs at the scenic end of Pier 39! Come for the view, stay for the food!
Texas
Senior Contributor
25 reviews 25 reviews
11 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Nice Night at Neptune's”
4 of 5 stars Reviewed September 29, 2013

We ate at Neptune's on the first night of a recent business trip. The food was very good and the view of Alcatraz was perfect. It was a great way to start our week in San Francisco. The beer and wine choice was good too. Be sure to check out the sea lion's when you leave.

  • Visited August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

388 reviews from our community

Visitor rating
    103
    133
    76
    46
    30
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Liverpool
Senior Contributor
44 reviews 44 reviews
7 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
“Lovely Views”
4 of 5 stars Reviewed September 21, 2013

We ate here one evening and the food was good, ambience brilliant and service excellent. The views could not be beaten and it was unexpectedly very reasonably priced. They also serve bar food.

Visited August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephZ610, Guest Relations Manager at Neptune’s Waterfront Grill & Bar, responded to this review, May 1, 2014
We appreciate your feedback! We are glad you had a wonderful time at Neptune's and hope to host you and your family and friends here soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
64 reviews 64 reviews
31 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“Overpriced; rude hostess”
2 of 5 stars Reviewed September 17, 2013

We live here and locals don't normally head for Fisherman's Wharf. But my cousin and his family were in town for a couple of days and I was dropping them off for a cruise so we decided to grab lunch there. I wanted to go to the little cafe that overlooked the sea lions at Pier 39 but it wasn't there anymore so we wound up in Neptune's.

Okay, so first, we were behind another group who asked for a table by the window. Yes, it's America's Cup time but there was no race that day so the place was pretty empty. The hostess practically rolled her eyes at the party ahead of us. So when it came our turn I said we also wanted a window table, but I'd bet that everyone asks that. She took us to an inner table and the folks next to us by the window said, just wait a sec because we're leaving. So we did. Unfortunately it was taking forever for the staff to come to clean the window table so my cousin's wife sat down. She's 66 and has walking issues and we'd been all over the place by then and she needed to sit. The hostess came back and said, irritatedly, "just get up, he needs to clean the table, sheesh" or something like that. Anyway, we wound up with an okay waitress, got our orders which was so-so, and did enjoy the view of the bridges, the islands, and the sea lions, which is the only reason I'm not giving them one star. I wonder if they figure their customers are non-repeaters since they're just passing through, so who cares? Well, I'll be a non-repeater and I live here, and I'll be sure to skip Neptunes with our other visitors as well.

  • Visited September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephZ610, Guest Relations Manager at Neptune’s Waterfront Grill & Bar, responded to this review, May 1, 2014
Thank you for your feedback. Let me apologize for the situation that came along with your dining experience. The hostess is the first face you see when you walk in and should start and make the dining experience great. We have since then had many meetings with our host staff and reminded them the responsibility they have of being the 'face' of Neptune's. We apologize and hope you dine with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, North Carolina
Top Contributor
251 reviews 251 reviews
150 restaurant reviews
Reviews in 85 cities Reviews in 85 cities
110 helpful votes 110 helpful votes
“Best view of the Sea Lions”
4 of 5 stars Reviewed September 17, 2013

The food was good and the service fairly prompt. But the highlight was watching the sea lions bedding down for the night on the floating docks. We were there a little before sundown and got to see the the sun setting behind the Golden Gate Bridge. Note: for the best view of the sea lions, don't go in the restaurant's main entrance. Instead, go to the one on the left side of the restaurant. This will put you in a room overlooking the boat harbor and the sea lions.

  • Visited September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Little Rock, Arkansas
Senior Contributor
39 reviews 39 reviews
27 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“Well worth the splurge at lunch!”
5 of 5 stars Reviewed September 9, 2013

We were seated on the bay window overlooking the Americas Cup race 4 on Sunday afternoon, stay with me.....bottle of Sauv Blanc to start and ordered the Crab Louis salad with a Seafood Tower sampler ($95.00) that was incredible. Fresh Dungeness crab, raw oysters, crab cakes, fried calamari and fried shrimp, shrimp cocktail. Service was very good as well. A great dining experience.

Visited September 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Neptune’s Waterfront Grill & Bar also viewed

 
San Francisco, CA
San Francisco, CA
 

Been to Neptune’s Waterfront Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Neptune’s Waterfront Grill & Bar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.