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“sênd you money somewhere else!” 1 of 5 stars
Review of Neptune’s Waterfront Grill & Bar

Neptune’s Waterfront Grill & Bar
Pier 39, San Francisco, CA 94133-1006 (South Beach)
+1 415-434-2260
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Ranked #955 of 5,005 Restaurants in San Francisco
Price range: $31 - $50
Cuisines: American, Seafood, Vegetarian, Chowder
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Restaurant details
Good for: Doing business, Local cuisine, Special occasions, Scenic view, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Dining style: Casual Dining
Neighborhood: South Beach
Cross street: The Embarcadero
Transit: Cable Car: Powell-Mason Line connects downtown via North Beach, Columbus Avenue & Fisherman’s Wharf District Powell-Hyde Line connects downtown SF via Hyde Street (Crookedest Street in the World); terminus at Beach Street Trolley: F Market & Wharves; PIER 39 station Cab: Taxi line drop/pick up at entrance to PIER
Description: Featuring authentic, classically prepared San Francisco cuisine with contemporary flair. Neptune's is the perfect place for an intimate dinner for two, an evening out with a group of family and friends, or business entertaining. With wall-to-wall windows and breathtaking panoramic views of the iconic Golden Gate Bridge, the Marin Headlands, Sausalito and historic Alcatraz as your backdrop, Neptune's Waterfront Grill & Bar delivers both great food and the best bay views! Menu items range from flame grilled to pan seared quality meats and seafood to handmade California stone-baked flatbreads, fresh salads, warming soups and comforting sides -- something for everyone! Neptune's Waterfront Grill & Bar features a full bar/lounge. We're located upstairs at the scenic end of Pier 39! Come for the view, stay for the food!
Fremont, California
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“sênd you money somewhere else!”
1 of 5 stars Reviewed January 12, 2013

If you enjoy bad service, salty food, long waits but an empty restaurant! is it the place to be! If you want, just go there for water. It is sad because it sells the best view of the bay! prices for the food is ridiculously high and you think well, duh! its a high hand place and nice dressed up servers but wait till the food arrives!! dark burnt fish and chips and sponged up with oil and this is for the KIDs menu too!!! and then bread bowl comes.. you being so excited and hungry and they drop your plate down in front of you with no introduction and here's this sad looking bowl with no presentation and oo MAN it was so freaking salty no wonder they give you a whole lot of bread. Maybe it just my server but He was not kid friendly not that I wanted them to play with my kids but at least acknowledge them.. No wonder there are a lot of empty seats there now.. Dont waste your money here.. There are a lot more restaurants to take your family and friends to over there. just don't come here.. I am a tour guide of San Francisco/Bay Area and Paris/Europe and I am very ashamed of this place.. Used to love it 6 years ago.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
Date | Rating
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English first
Morgantown, wv
Top Contributor
55 reviews 55 reviews
18 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“good food, very nice views”
4 of 5 stars Reviewed January 10, 2013

We had California crabs which are very different from Maryland Blue crab! We made a huge mess but it was delicious! Service was good. Great views since it's at the end of the pier at Pier 39. Go see the sea lions there too.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
19 reviews 19 reviews
13 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Just "great view of the bay "”
3 of 5 stars Reviewed December 28, 2012

Located on Pier 39, this restaurant gives you a great view of the bay - we even saw some races of the America’s Cup. Food and service are OK. But pay attention that the service charge is very high 17% !!! Probably you can find some better place around.

  • Visited September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Top Contributor
77 reviews 77 reviews
25 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
33 helpful votes 33 helpful votes
“Give this a big miss”
1 of 5 stars Reviewed November 27, 2012

What a horrible meal, everything was cold and all four of us returned it. Then it came back not even tepid. We found out the locals have named it Frozen Food for the Foreigners. The Americans are spot on there. Awful

  • Visited November 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, Ohio
Top Contributor
65 reviews 65 reviews
19 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“Decent food and service for tourist area, nice view”
3 of 5 stars Reviewed November 27, 2012

Wish there was an interesting choice on the wharf like there used to be but it's all touristy cliches now. This place reminded me of an Outback steak house kind of menu but we were hungry, no wait, service was friendly. Would recommend avoiding eating at the wharf if you have the time to venture into one of the great neighborhood places.

Visited November 2012
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