From the moment we checked into the Hotel Vitale, we felt like pampered VIPs. The hotel is beautifully situated overlooking the Embarcadero and the historic Ferry Building. Upon arrival, we were greeted by friendly and professional staff who offered us a warm towel, infused with rosemary- a welcome surprise after a long flight. We were promptly shown to our room. The guest suites are beautifully appointed with organic materials that give every room a Zen like elegance. Rustic woods, muted colors and rich linens create a serene retreat from the hustle and bustle of the city below. Before heading out to dinner, we stopped into the hotel bar for a cocktail. Far from your typical sleepy hotel hangout, this was a chic, energetic meeting hangout for SF's young executives. I highly recommend the Hotel Vitale and look forward to my next stay!

Hotel Vitale has one of the best locations in town with bay bridge view. It is located right across the Ferry building and proximate to many top restaurants. Very easy and safe for those who like to run by the water (from Ferry building to bottom of GG bridge and back is 10 miles). The room is spacious and is consistently maintained so it feels fresh and clean. The decor is modern. Waterfront view is a plus.

The hotel seems to cater towards vacationers and pay less attention to frequent business visitors. If I compare Vitale to other hotels I stayed when vacationing, then I would say Hotel Vitale met high marks. However, it's attention towards frequent travelers still has a lot of room for improvement. For example, the joy program advertises upgrade based on availability, but of course it never offered to me without asking sadly the answer was always no. The front desk staff can be more friendly and helpful. May be it is too much for them to remember names and preference (even it is on the profile!), but they just seems to go through the motion to check guests in and out. In contrast, all other staff in the hotel was amazing! The valet/bell team has super memory (names, time needed a car, etc.) and are always so ready to help. Last time the valet staff set the cab driver straight when he refused to take me to a nearby location (he was expecting airport). I very much appreciated the help.

We have stayed in many hotels in San Francisco but Hotel Vitale surpassed any of the other places we have stayed. The relaxed and sophisticated ambiance, and especially the excellent quality of service, made a big impression on us. Our room (an interior room) was very quiet and peaceful, and the hotel is a short walk from the Ferry Building and many shops/restaurants nearby. We were thoroughly impressed and enjoyed our stay very much.

Hotel Vitale has a beautiful view of the bay. The concierge was always helpful answering all my questions and the room was wonderful. The only complaints I have is that I was charged for using the business ctr for less than 5 mins and I was charged for a service I cancelled. Otherwise, it is a beautiful hotel.