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“Great food but sort out a reservation system” 4 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
251 Geary St, Macy's 8th Fl, San Francisco, CA 94102 (Union Square)
(415) 391-4444
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Ranked #122 of 4,523 Restaurants in San Francisco
Certificate of Excellence 2014
Price range: $21 - $30
Cuisines: International, Dessert, Eclectic
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Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Breakfast, Lunch, Dessert, Delivery, Late Night, Reservations, Takeout
Neighborhood: Union Square
Contributor
16 reviews 16 reviews
10 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great food but sort out a reservation system”
4 of 5 stars Reviewed April 6, 2014 via mobile

Amazing food as always but 6pm Saturday night and wait for a table was already 1 hour. I'm sure in the 21st Century TCF could sort out a reservation system. Service was fantastic, American sized portions and the cheesecake really is something else

Visited March 2014
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Rating summary
    Food
    Service
    Value
    Atmosphere
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Auckland, New Zealand
Senior Contributor
40 reviews 40 reviews
14 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
“City Lights”
4 of 5 stars Reviewed April 5, 2014

The location of this restaurant is where the Wow factor comes in, particularly outside where you can feel the openness of the space right above union square. At night the lights are great and the square is relatively empty, by day the traffic and people on the ground are equally as interesting. There is often a wait time for this restaurant so arrive before the hunger kicks in. The food is okay, with a massive selection of all sorts of salads and pasta and of course cheesecakes. It is what the name says, a factory so do not expect an exquisite meal but you will not leave unsatisfied. Service was good with friendly waiters and front desk people.

  • Visited April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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United Kingdom
Top Contributor
176 reviews 176 reviews
129 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
97 helpful votes 97 helpful votes
“Great Meal”
5 of 5 stars Reviewed April 4, 2014

The Cheesecake Factory is the same standard whichever city you visit. Yes the wait is never ideal but any good Resturant is popular and unfortunately you can't make a reservation. We've never had a bad meal here and now they even do a skinny menu as well as their normal extensive menu. The wait staff here had no personality or chat but they were busy and just going through the motions. However the food was good, the cheesecake was to die for and it's good value for money. No complaints, another consistent meal.

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Tel Aviv, Israel
Senior Contributor
39 reviews 39 reviews
27 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
“Oh, that line...”
4 of 5 stars Reviewed April 1, 2014

The Cheesecake Factory, what you see is what you get!
Huge lines (one of the most popular Cheesecake Factory branches in the state) and very crowded but the wait is worthwhile.
A HUGE selection of dishes and the ones we tried we're very delicious and quite big. The price is reasonable and if you're hungry and don't care waiting the long line, that might be the spot for you.

  • Visited March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Cascais, Portugal
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
“Delicious cheesecakes and burgers”
4 of 5 stars Reviewed March 30, 2014

The Cheesecake Factory is located in San Francisco downtown, it's very easy to get to the place.
I went there because of the cheesecakes, and had no idea what the rest of the menu was like.

Had one of the burgers with sweet potato fries, and I must say it was to die for. I barely saved some space for the delicious cheesecake, because the portions are really large.

Didn't have to wait to get a table, but the food did take a bit too much to arrive in the table.

  • Visited March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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