The first time we went there, we were told to wait for one hour and forty five minutes- an hour to wait for the pager, then 45 minutes to wait for a table. We decided to leave. The second time, we waited for 45 minutes for a table "outside". The view was good, the heater was... too hot on a relatively nice and calm San Francisco night. Of course, it is always cold in SF, so the heater was probably a nice touch. Imagine, the Niners had just beaten the Packers in Green bay. And we had to wait again for our waiter to take our order. Well, you wait and wait and wait. The best part of the meal is when your waiter (or waitress) brings you the bread. The chocolate looking one - wheat with molasses, is the best meal of this whole wait period, and the only reason why the food here is Very Good. The bread in the roast beef sandwich was probably sour dough, that was why it became hard after a short while. Had they used the wheat bread with molasses, I would have forgiven them. The roast beef itself was dry, with a spicy au jus. The jambalaya was just spicy. There was no thought involved in the process of preparing the food. Put the spice and call it a day. The shrimp platter was just that, a bland platter. But the wheat bread with molasses, I could have eaten all night. Oh, the cheesecakes were good. But I have had better - at Copeland's Cheesecake Bistro in Louisiana. Get the "chocolate bread", get the cheesecakes, but get out of line. Eat somewhere else.
If you own or manage The Cheesecake Factory, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.