We decided to dine here after reading numerous reviews of this restaurant but were very disappointed. We ordered an appetizer and 2 entrees along with a bottle of wine. First of all, the tables are very close together and the noise in the restaurant was deafening! The food was just average but I was very disappointed in the service. After our meal was delivered, we never saw our waitress again. Our water glass was never filled.

Avoid at all costs, we went for dinner here due to reviews on internet,maybe we were unlucky, but all four meals were awful, the tomato sauce on my pasta was so salty I could'nt eat it and my brother's steak was under cooked and fit only to sole your shoes. Plenty of good eating places so miss this one (and by the way it was the most expensive).

Last Saturday late afternoon we had dinner at Scalas. The food was excellent as was our waiter. The hostess at the front desk was also very good. However...the tall fellow who seated us was quite rude. We had a 5:15pm reservation. When this fellow took us to a table it was one of the dark ones against the wall. We asked if we could please have a booth or one of the other tables. We were rather curtly informed that nothing else was available. "Every other table was reserved." Finally we took the table he informed us we had to take, but his attitude certainly colored what otherwise was a very good dinner. We noticed that a couple other parties were attempted to be seated against the dark wall by other staff, and when they requested another table they were accommodated. So obviously not every other table in the place had been previously reserved.
I know Scalas is a high volume restaurant, but so are others around Union Square. We were quite disappointed.

Husband and I ate here mid-May 2006. Reserved a table an hour in advance and no trouble getting in. It is a bit noisy and the tables are close together but excellent food and service. We had apps, dinner, and dessert with one glass of wine for $130. Bit pricey but food definitely worth it.