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“Good But There are Better Choices” 3 of 5 stars
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
4.0 of 5 Hotel   |   550 Geary Street, San Francisco, CA 94102   |  
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Ranked #46 of 233 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
Washington, DC
Top Contributor
132 reviews 132 reviews
46 hotel reviews
Reviews in 59 cities Reviews in 59 cities
92 helpful votes 92 helpful votes
“Good But There are Better Choices”
3 of 5 stars Reviewed 2 days ago NEW

As many frequent travelers to San Francisco know, there are dozens of good to great hotels to stay at. For my money add the Adagio. Until Marriott took it over two years ago, the hotel was a nice also ran in an area that includes the upscale Monaco and Clift. Marriott not only did a great job in updating the rooms and common areas, but also improved customer service, food quality and its green and natural ingredients bona fides. The rooms are spacious, clean and comfy with good amenities for business travelers. Ceiling fans are added to the room to augment the AC. You also have the "green" option to exchange maid service for a $3 voucher. Who needs the bed made up everyday? Three minor but irritating complaints: 1. No nightlight for the bathroom, something in common with many nice properties; 2. For those of us of a certain age, it is impossible to tell shampoo from conditioner once in the shower - the print is too small; and 3. The darkening curtains inhibit the airflow from the AC. Seriously? One of these is excusable, two an irritant and all three inexcusable. They lose a star on these alone. All in all, I think I'll stay at the Monaco across the street next time.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, yesterday
Thank you so much for taking the time to share your experience with us. We sincerely appreciate the time it takes to do so. I am so sorry to hear that we fell a bit short of your expectations. I have shared your observations with the appropriate teams in the hotel and they are looking into alternatives to your concerns. Again, thatnk you for your feedback and we do appreciate your choosing to stay with us.
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645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel 2 times this year for 5 nights in total. Nice change of scenery within the Marriott family. Walking distance to Union Square, close to Starbucks, nice bar, great personnel except for the French interns. Have not visited the roof bar.

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, yesterday
Thank you so much for taking the time to share your feedback. We really appreciate your observations. I am so sorry to hear that our team fell a bit short of your expectations. We do hope to see you again for your next visit.
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St. Albans, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Friendly, professional team. Good facilities although shower a bit lacking. No coffee or tea in room but good free facilities in foyer inc take out cups which was really good. It's true there are a few winos around but can't blame the hotel for that. Always felt safe anyway.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, yesterday
Thank you so much for taking the time to share your observations with us. I am delighted to hear that both the hotel and staff were able to make your stay a memorable one. True, our area is undergoing a bit of a renaissance just now, so we do take the safety and security of our guests very seriously. Thank you again and we do hope to see you on your next visit.
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Santa Cruz, California
Top Contributor
150 reviews 150 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay. The room was quite spacious. The staff courteous and helpful. We arrived early, and were able to check in right away. Our first room was on the 14th floor and was close to the elevator. With the cables running constantly, we opted to request a different room. We had no trouble and the concierge sympathized with us. Our next room was on the 12th floor on the opposite side. We heard nothing. Even street noises did not penetrate. There was coffee and water with slices of cucumber in the lobby. Free WiFi was also available in the lobby. There was a nice bar and restaurant on the premises as well. We would definitely stay here again.

Room Tip: Rooms away from the elevator are quieter!
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, yesterday
Thank you so much for taking the time to share your experiences with us. We sincerely appreciate the time it takes to do so. I am delighted to hear that our staff was able to make your stay an enjoyable one. I know that rooms adjacent to elevators are often not the most desirable Thank you for your patience and we do hope to see you again soon.
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Los Angeles, California
1 review
3 of 5 stars Reviewed 1 week ago

For a "Autograph" hotel....I was a bit disappointed. I was expecting the rooms / furniture to be a bit more upgraded. I'm not really complaining.....the rooms were very acceptable and the staff was great.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, yesterday
Thank you so much for taking the time to share your experience with us. I am sorry to hear that our building fell a bit short of your expectations. I know that within the Autograph Collection there are both old and new properties. I am very excited that our staff was able to make your stay an enjoyable one. Thank you again and we do appreciate your visit with us.
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Birmingham UK
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful hotel in a fantastic location near Union Square. Room on 10th floor was superb, very large, great beds, great furnishings and decor. Staff from the moment we booked in were fantastic. They acknowledged my Wife's 50th and without asking delivered a complimentary bottle of wine, a card and a chocolate desert to our room. Used restaurant/bar whilst there and the food was fantastic as well as drinks. Free Wi Fi in the lobby/bar area. If i ever get the chance to go back to this wonderful city then it is to Hotel Adagio i go!

Green Features: The hotel have a scheme where if you don't require your room to be cleaned then to leave a pre prepared card on the door handle outside saying so. If you don't have your room cleaned on a particular day then you receive a credit to use against drinks at the bar.
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, 4 days ago
Thank you so much for taking the time to share your experiences with us and for the fantastic review. I am delighted to hear that we were able to play a part in your wife's birthday celebration. We really appreciate your business and hope that you will be back to visit San Francisco again soon.
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New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at this fine hotel several times for both business and non business travel with my wife . Particularly enjoyed the small hotel feel and friendly atmosphere . Also the location was excellent and only a short walk to the gates of China Town and also the Union Square shopping / restaurants . You should take care with the direction you walk from the hotel since you don't want o stray into the Tenderloin District and head instead toward Union Square . The hotel staff is very pleased to give advise for your needs .

Room Tip: Higher floors are quieter
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Green Features: The hotel supports segregated waste disposal and encourages reuse of towels .
  • Stayed January 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at Hotel Adagio, Autograph Collection, responded to this review, 1 week ago
Thank you so much for taking the time to share your experience with us and for the great review. I am delighted to hear that you have spent a few visits with us and love to hear that both for business and for pleasure. We sincerely look forward to your next visit and will be ready to help you find other areas of the city to explore.
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Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in San Francisco
#25 Business Hotel in San Francisco
#27 Green Hotel in San Francisco
#46 Romantic Hotel in San Francisco
#63 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Official Description (provided by the hotel):
Hotel Adagio features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, the new Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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