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“Lovely old S.F. charm, but with modern conveniences” 5 of 5 stars
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
4.0 of 5 Hotel   |   550 Geary Street, San Francisco, CA 94102   |  
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Ranked #48 of 233 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
Long Beach, CA
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
“Lovely old S.F. charm, but with modern conveniences”
5 of 5 stars Reviewed March 13, 2014

When I visit San Francisco, I want to stay at a hotel that doesn't feel like it could be in any other city. Therefore, I try to stay away from massive chain hotels that cater specifically to business travelers. There is certainly a market for those hotels, but I want something that has some charm. The Hotel Adagio was built in the 1920's, and feels like a boutique hotel from that time. However, it has been updated with a beautiful modern decor, and provides all the modern conveniences.

Our 10th floor room was a good size, which is surprising for a San Francisco hotel. It was immaculately clean, and everything seemed very well-kept. We had several large windows that offered a nice view of the city and the hills, yet felt far away from the noise of the city streets below. The Union Square area can feel very urban and crowded, and our room offered a welcome respite from the hustle & bustle.

I was very impressed by the friendly service we received, whether at the front desk, from the concierge, or at the nightly happy hour at Mortimer's (the in-house bar). Every person I encountered was professional and courteous.

I have stayed in hotels closer to Market St. before, and found them far too loud and busy for my taste. The Hotel Adagio is only a few minutes walk from there, but felt worlds away from the crowds. I highly recommend this hotel.

Room Tip: Request an upper floor for the view.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 18, 2014
We love your 5-star review LongBeach Tripper! I will definitely pass the compliments onto the staff, they adore getting compliments and knowing they made a great impression.

We’re looking forward to your next visit!

Warm Regards,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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648 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Spanish first
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English first
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

Front desk staff was great and my Gold Elite status allowed for a free breakfast each day of my stay. Restaurant had excellent breakfast options and good service. The bar's "happy hour" left a bit to be desired though...staff wasn't very friendly OR "happy", but the food was ok. There just wasn't a whole lot of selection for happy hour priced items. All in all though, this hotel has decent amenities and all the necessities for an enjoyable business trip which included a little pleasure too!

Room Tip: Beds could use more of the non-feather pillows. The feather pillows basically flatten out like panc...
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 18, 2014
Thank you Robiriv for the great review – we loved hearing how great your stay was with us. We will pass on the message to the staff to amp up their smiles!

See you again soon!

Regards,
Michael Pace
General Manager
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Albion California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

I loved staying at the Adagio. The lobby was totally chic and beautiful. The staff was helpful and friendly. The room was amazing - huge, comfy and filled with thoughtful amenities. Room service was yummy -- not mind-blowing but totally great. My husband, two-year-old and I had a great stay. As some other people mentioned it is in a transitional area, but we felt safe and loved every minute of our time there. We'll definitely stay again the next time we're in the city.

Green Features: What a bonus. The hotel is incredibly environmentally friendly. We were impressed at their practices.
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 12, 2014
Thank you Albiontravels for the lovely review – we’re looking forward to see you and your adorable family again very soon!

Warm Regards,
Michael Pace
General Manager
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Geneva, Switzerland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 10, 2014

I choose the Hotel for it's excellent position, but to my surprise fell on an absolute Jewell! It was charmingly decorated, the rooms were big, cosy and extremely comfortable. It was clean, and the staff was efficient and very polite; professionals in short. Breakfast was so plentiful, that I could actually skip lunch. I would recommend this Hotel to anyone, whether on a family holiday or on a business trip. It's so conveniently close to everywhere, that it facilitates your getting around. Super good deal!

Room Tip: I had a room overlooking the street, but on the elevens floor, it was still very quiet
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 12, 2014
Uschi A - Thank you for the Raving 5-star Review!

Warm Regards,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Habra, California
1 review
3 of 5 stars Reviewed March 9, 2014

I would rate the property 5 stars, but the Area surrounding the hotel isn't great. We have two small children under the age of three and we didn't feel safe walking around.
Whitney was extremely helpful. She takes pride in what she does. By far one of the best.

Room Tip: Our room was very spacious and clean.
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 12, 2014
Dear Cynthia R,
We are pleased that you found Hotel Adagio to be a friendly and accommodating; however, we regret that your overall impression of our famous Geary Street left you unimpressed. There is a homeless population in San Francisco, and we are sorry to hear that this influenced your experience.
Please know that our hotel and direct area surrounding our hotel is certainly safe. Our prime location near Union Square and many other attractions allows our guests the convenience of walking to visit so many exciting sites our city has to offer. Thank you for your time in giving us and others your thoughts and opinions. We are hopeful that you will change your mind and return to our hotel.

Best,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2014

The staff and breakfast is excellent - fantastic breakfast restaurant and selection with staff very kind and attentive! Chisu Suh welcome me upon my arrival and shared that they had checked my sister in and asked if we needed anything further. Especially after be delayed more than 3 hours, it was wonderful to be greeted in such a manner.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 7, 2014
Thank you for the lovely review – we’ll make sure to pass on the kind words to Chisu, she’ll be glad that she made such a great impression!

We’ll see you again soon – Sister’s Repeat Visit!?

Warm Regards,
Michael Pace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

I love this hotel centrally located in downtown and within walking distance to Union Square. As soon as you walk in from the bustling street, you are transported to a nostalgic time with a modern flare. I loved the cool, refreshing citrus infused water every minute of the day. The rooms were quite ample and comfortable; the staff is friendly and very helpful.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adagio_Mgr, General Manager at Hotel Adagio, Autograph Collection, responded to this review, March 7, 2014
Thanks Laurie W for the amazing 5-star review!
We’re looking forward to the next time we can ‘transport’ you with our amazing Adagio service!

Warm Regards,
Michael Pace
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Luxury Hotel in San Francisco
#27 Business Hotel in San Francisco
#28 Green Hotel in San Francisco
#46 Romantic Hotel in San Francisco
#63 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Official Description (provided by the hotel):
Hotel Adagio features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, the new Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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