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“Five day stay” 4 of 5 stars
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
4.0 of 5 Hotel   |   550 Geary Street, San Francisco, CA 94102   |  
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Ranked #50 of 236 hotels in San Francisco
GreenLeadersSilver level
Sutton Coldfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Five day stay”
4 of 5 stars Reviewed September 19, 2013 via mobile

The hotel is located within easy walking distance of Union Square. There is a welcoming entrance lobby which merges into the bar and there is also a small breakfast room. Staff are very helpful and welcoming, and unfailingly polite. Here you will find a large iced water dispenser and coffee. The room we stayed in was luxuriously furnished, the bed comfortable and nice thick fluffy towels and sometimes face cloths. There is a fridge. Toiletries do not include shower/bath wash. We had one breakfast which was good and two excellent bar meals. A bowl of fries was more than two of us could manage! Tables by the window are near impossible to sit at because there is no place to put your feet.

Concierge facilities excellent and the town car ordered for us arrived promptly and the owner driver was a real gentleman, his car being clean and comfortable. I would recommend this service.

Unfortunately there are no coffee making facilities in the room but there is a supply in the lobby but we often found one of the containers empty in the evening. The thing we did not like was the nail-breaking sliding door on our bathroom toilet. If pushed fully in by housekeeping is was very difficult to get back and at all times stiff to move.

On San Francisco generally I would mention that there are huge queues for the trams and tour buses, which is a waste of tourist time, and we were shocked by the number of homeless begging on the streets especially at the weekend.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 29, 2013
It was certainly a pleasure to accommodate you on recent visit to the U.S., Janette P. Thank you for choosing to stay at Hotel Adagio for five nights. It is very nice to receive your lovely compliments on how comfortable you were in your room and that you enjoyed unfailingly polite service. We appreciate and have passed on your insight on the sliding bathroom door to our housekeeping team. Thank you for your review and for sharing your San Francisco experience.

Best Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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324 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
tychy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2013

We booked this hotel when planning our visit to SF on 31/08 till 2/09/2013. Booking was done via Marriott web page. Hotel was excellent!. Located close to Union Square and to O'farrell where is a big hub for numerous car rental companieswhere we picked our car later on. Clean, quiet and pretty spacious room. Our room was waiting for us although we came significantly earlier than official check-in hour. Doorman Carl helped us with luggage and provided us to our room. Check-in procedure went smooth. We have had an impression that everybody there was happy from our arrival to SF which was our second visit to this fabulous city ( in my personal opinion - the most charming city I have visited so far in USA where we do travel for holiday since 4 years). We booked package with american breakfast which is served in hotel restaurant although this restaurant is independent from Marriott. Anyway - breakfast was very OK. Staff in restaurant also very nice and supportive. Free internet available in lobby. You know what we liked the most - that everybody there treated us like somebody important and they really did all possible that our stay there surely will remain in our memory. A certain negative point ( but not really related with hotel itself) might be connected with numerous homeless people in close neighbourhood, asking for money. But we did not meet anybody aggressive towards us I must trully admit. Anyway -this was slightly surprising for us Europeans as we rather do not meet such situation as intensively or often as we noticed in USA. As mentioning - we can not blame hotel for this but for any case we were rather avoiding to walk after dark. Also - in close distance to hotel there is a Gallery where we could see actually a very unique Chagal's drawings! Very nice stay. Taste of vegeatable drinks served complimentary in lobby - unique and refreshing after full walking days. Hotel highly recommended from my side

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 22, 2013
Dear bolek g,

Thank you for your high recommendation of Hotel Adagio! We appreciate you taking the time to give us and other travelers your thorough and detailed feedback on your experience. It was certainly our pleasure to do all that we possibly could to make your stay a memorable one. We enjoy providing our guests with the exceptional service they deserve. Your business is extremely important to us. We hope we have earned your guest loyalty and that you will include us in your future holiday travels to the U.S. Again, thank you for staying with us and for completing the review on our San Francisco hotel.

Best Regards,
Michael Pace, General Manager
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Here
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 14, 2013

very clean and safe.
stylish hotel.
well located, very close to Union Square so ideal for shopping and the main sights, like the Fisherman's Wharf. Golden Gate Bridge is closeby.
really great staff.
24-hour gym ~ quite basic however ok

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 22, 2013
Dear rallen444,

It's so nice to hear that you not only enjoyed an excellent experience at Hotel Adagio, but also our ideal location near all the main San Francisco sightseeing attractions, shops and restaurants. Thank you for noting our stylish renovations and great staff. We hope your business travels bring you back to enjoy another outstanding, 5 star experience with us.

Best,
Michael Pace, General Manager
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Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2013

I reserved the large suite that includes a large balcony to host a pre-wedding reception for a friend of mine. It was beautiful. They put out strings of lights and candles that made the balcony come to life for the party. The room was great as well. It had a fireplace, a separate bedroom, a large dining table, and plenty of space. Some reviews I read before making reservations made it sound as if it was in a place I should worry about. Not at all. Go for it. You will like it--especially if you get the suite.

Stayed November 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 22, 2013
Thank you, Wowee_S, for sharing the details of the 'Suite Life' you enjoyed at Hotel Adagio! It was a pleasure to go above and beyond to make your pre-wedding reception come to life. Ensuring our guests enjoy everything about their experience is what we do best, and we are passionate about doing all we can to make every stay a special and unique one. Thank you for the excellent rating. We will look forward to being a part of your next visit to San Francisco.

Best,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamston, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2013

Great location. Rooms on small side but clean. Air conditioning. Coffee available downstairs near lobby stayed on 9th floor view of city. Price ok for location. Within walking distance to most places of interest

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 22, 2013
Dear theresa_meetzelpn,

Thank you for choosing to stay at Hotel Adagio. We are pleased that you took advantage of our incredible location which is, as you mentioned, within walking distance to so many San Francisco attractions. Your high rating and review gives us hope that we have earned your guest loyalty.

Best Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 9, 2013

Had to book on short notice during VERY busy weekend in San Francisco, and this newly renovated Autograph Collection property was superb from beginning to end. Rooms are big, beautifully decorated, and very quiet. Bar and common areas really stylish without being pretentious, and staff first rate: Roshanda and Angela at the front desk handled stressful weekend gracefully, Sam at the bell desk super helpful, and we had a small group visiting, and Amy in sales was such a pro in helping with all our requests. First rate, great San Francisco hotel.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 22, 2013
Dear boraroma,

It was our sincere pleasure to provide you with a superb experience from beginning to end! Your review has been shared with our staff and your time in giving a special mention to several of our team members is greatly appreciated. We believe in serving with passion and excellence, and our guests' comfort and enjoyment are top priorities. Thank you for recommending our first rate San Francisco hotel. We can't wait to welcome you back to Hotel Adagio!

Best,
Michael Pace, General Manager
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New Orleans, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2013

We enjoyed a night stay at Hotel Adagio for sigtseeing before we headed onto Napa Valley. The atmosphere is wonderful, decor is lovely, service is superb, rooms are spacious and comfortable, etc. I can go on and on. This is just top-notch, we will definately stay here again the next visit. The entire staff is very kind and helpful, you can't go wrong with this hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 22, 2013
We couldn't agree with you more, Erika504; other travelers can't go wrong with Hotel Adagio! It is extremely rewarding for our staff to receive your compliments on our superb service and comfortable accommodations. We are thrilled you enjoyed a top-notch experience and that you will definitely stay with us again. Thank you for choosing to share your 5 star experience with us and other TripAdvisor travelers.

Kindest Regards,
MIchael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Green Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#30 Business Hotel in San Francisco
#50 Romantic Hotel in San Francisco
#61 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Official Description (provided by the hotel):
Hotel Adagio recently reopened after a 6-month renovation. Hotel Adagio features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, the new Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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