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“Great stay!” 5 of 5 stars
Review of Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
4.0 of 5 Hotel   |   550 Geary Street, San Francisco, CA 94102   |  
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Ranked #50 of 236 hotels in San Francisco
GreenLeadersSilver level
Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Great stay!”
5 of 5 stars Reviewed September 8, 2013

Stayed in the Adagio for the first 3 nights of our USA coast to coast adventure. We loved it. Very central for Union Square and easy for access to other parts of the city. Friendly, helpful staff on reception and also in the bar who told us about the fires in Yosemite our next stop on the trip. The most comfortable hotel bed we have ever slept in and great pillows too!! We were on the 5th floor facing the street, no complaints about the room it was spacious and very clean. Try the little diner over the road too - cheap as chips and tasty!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
Dear samgreen18,

Thank you for making us a part of your USA coast to coast adventure! What a thrill it was for us to hear that our rooms have the most comfortable hotel bed you've ever slept in, along with great pillows! We are very happy that you loved Hotel Adagio and all that separates us from the others in our area; fabulous service, rooms and location. We hope that the rest of your USA visit went just as well and we will look forward to seeing you on your next adventure!

Kindest Regards,
Michael Pace, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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388 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Cleveland, Ohio, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2013

The hotel is in a wonderful location and it provided easy access to the rest of the city. Wonderful staff and clean rooms made this an easy trip. I enjoyed the grabbing a drink in the nice hotel restaurant and the fact that all my local friends were familiar with the location.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
Dear David J,

Thank you for your review and for providing insightful details on what a Hotel Adagio experience is all about. We are very pleased to hear that our wonderful staff, clean accommodations and fantastic location made it an easy visit for you. We appreciate your business and hope we have earned your guest loyalty.

Best,
Michael Pace, General Manager
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South Florida, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 5, 2013 via mobile

This was a last minute booking and honest opinion best hotel in town. They're an Autograph Collection and they make you feel right at home. It was a unique experience. Lobby and room was spotless. Service was immaculate and location of hotel was great! Two blocks away from union square and main attractions.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
We are ecstatic to be named the best hotel in San Francisco! It is genuinely our pleasure to make you feel right at home while staying at our unique hotel. Your review has been shared with our staff, as it is always a thrill to receive 5 star feedback on our exceptional customer service. We are anxiously looking forward to having you as our guest again, JM1016! Thank you for your excellent review.

Best,
Michael Pace, General Manager
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Dubai, United Arab Emirates
Top Contributor
166 reviews 166 reviews
162 hotel reviews
Reviews in 87 cities Reviews in 87 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed September 4, 2013

The Adagio is a trendy personal-sized boutique hotel in the shopping/restaurant/nightlife center of Union Square neighborhood.

Neighborhood: Although the neighborhood outside is a little gritty, between Union Square and the quite-gritty Tenderloin area, it's also amidst the city's pulsing restuarant, shopping, drinking streets, at center of San Francisco.

Hotel: Handsome lobby with high cielings and open-flow to small lounge bar.

Room: Ask for a corner room! Wonderful light flooding the room from two directions, very spacious. Sizeable bathroom. Immaculately clean. Excellent bed/mattress/linens.

Staff: Very professional, friendly, efficient.

WiFi: My only complaint, the WiFi had poor signal/speed/connection in both my room and the lobby. Not recommended for the business traveller who plans to do significant work from the room/hotel, particularly if dealing with big-files attached to email or anything requiring a good solid WiFi speed/connection.

I'd recommend the hotel to friends, family and would be happy to stay there again.

Room Tip: Ask for a Corner Room; mine was flooded with natural light from windows on two sides, with view down...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
Dear washbrol,

Your wonderfully detailed review on your experience with us was a thrill for all of us to receive! We value your input and are confident that other TripAdvisor travelers will find your comments on our renovated rooms, incredible location and professional staff very helpful. While it's exciting to hear about all that you enjoyed, we also appreciate your feedback on our wifi in your room. Our internet service provider has been informed of the issues you experienced in the corner room you stayed in, and the necessary resolutions will be made. Again, thank you for choosing to stay at Hotel Adagio and for completing the review.

Kind Regards,
Michael Pace, General Manager
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Wayland, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2013

If you like looking at brick walls or listening to the elevator or hallway noise, this is the place for you! Otherwise, just pass on this one. the front desk claimed all rooms were spoken for in spite of us using our gold Marriott points. Overall a disappointing stay

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
Dear Bob N,

Naturally, we are displeased that your stay was disappointing. Please accept our apology. We do our very best to fulfill our guests' requests and always hold our Marriott Rewards Members in high regard. It is our pleasure to relocate guests into another room that better fits their preference; however, when operating at full capacity our options are quite limited. We appreciate your patience and understanding, and regret that we weren't able to make things right on this occasion. Again, we are sincerely sorry. Our hope is that you will give us another chance to accommodate you and deliver an improved experience.

Best Regards,
Michael Pace, General Manager
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 3, 2013

We stayed at the Adagio for three nights. The room was nice and fairly conveniently located. We were in a lower floor room facing the street but the noise level was OK. It was perfect for our needs. I would stay here again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
It's wonderful to hear that Hotel Adagio was perfect for your needs on this recent business and leisure visit. Our amazing location certainly is convenient for travelers visiting San Francisco for both pleasure and business. The nearby business centers, dining options, site seeing attractions and much more within walking distance make it easy for our guests to enjoy so much of what our city has to offer! We're glad you had a great experience and would stay with us again.

Kindest Regards,
Michael Pace, General Manager
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Caracas, Venezuela
1 review
4 of 5 stars Reviewed September 3, 2013

We stayed there from August 26 to 30. Good location, couple of blocks to Union Square, big room size, very clean.... and the attention from the front desk people and concierge were excellent and friendly.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at Hotel Adagio, Autograph Collection, responded to this review, September 19, 2013
Dear Alonso5591,

What a pleasure it was to have you and your family stay with us while visiting the U.S. Your positive feedback on the excellent front desk and concierge service you received is greatly appreciated. Not only is it our job to keep our guests comfortable and happy; providing attentive and helpful service is what we truly enjoy doing. We hope you have already made plans to return to San Francisco and make us a part of your visit again.

Best,
Michael Pace, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in San Francisco
#25 Green Hotel in San Francisco
#28 Business Hotel in San Francisco
#47 Romantic Hotel in San Francisco
#59 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Official Description (provided by the hotel):
Hotel Adagio features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, the new Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco

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