The hotel is conveniently based just around the corner from Union Square and the room was generally of a good size and quality.
The issue we had with the hotel was the service and room cleaning. We had booked for four nights and the room was lacking a hairdryer, but his was quickly supplied on a call to reception. After the first night our room was cleaned (beds made and towels replaced etc), but for our remaining stay this was not done. We had to request replacement towels and when we requested the room to be cleaned, we were promised this would be done and left the hotel to provide them the time to carry out the emptying of bins and the beds to be made up. However, we returned to find that all that had happened was that towels had been placed on the unmade beds.
Another issue we had was we returned from sightseeing on our last day of our stay to find that our room keys did not work and the reception staff stating that we had only booked for three nights not four. This was despite us having a pre-paid booking document stating the room was for four nights. They used this as an excuse for the non existent maid service, but still did not have the beds made or bins emptied etc.
Although not the end of the world, these issues certainly took the shine off our first visit to San Francisco and the USA.
- Official Description (provided by the hotel):
- Hotel Adagio features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, the new Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more less
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- Also Known As:
- Adagio San Francisco
- Hotel Adagio San Francisco