Spent three nights here for my birthday. Upon arrival we were treated like someone special, the valet, the bellman, Lavon at the front desk was great!, the concierge, can't say enough about their attention to superb customer service. Had room on 4th floor with view of Golden Gate Bridge and Cable Car turnaround, was great. Everyone had a smile when they greeted you. The Happy Hour in the lobby was fun, we met a lot of people from all over. The location is perfect, we never used our car once. You walk out of the hotel and you are in the middle of all the fun. We took a cab to the baseball game just minutes away. We tried to add a night because we didn't want to leave but they were booked and I understand why. We will definitely go back to the hotel again, hopefully soon!