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“Great value for money!” 3 of 5 stars
Review of Hostelling International- San Francisco/ Downtown

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Hostelling International- San Francisco/ Downtown
312 Mason Street, San Francisco, CA 94102   |  
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Hotel amenities
Swansea, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great value for money!”
3 of 5 stars Reviewed August 11, 2014

We stayed at the HI Downtown in Early Aug 2014. The location of the hostel is great, just around the corner from Union square and Powell st, which are the central locations. On the other hand, the hostel is surrounded by homeless people which can be a bit intimidating, and a walk away from the town centre takes you to an area filled with homeless and alcoholics!
We had a private room for 3 people, with a shared bathroom. The toilet and shower are separate, and not a multiple block of showers like we imagined, thank god!
The room was clean and tidy but small, and the toilet and shower were also clean.
The staff were fine and friendly, although a list of rules did get reeled off when we signed in and we had to sign a piece of paper to agree to them. This included no food or drink in the rooms. This seemed a bit daft seeing as we had a private room. I could understand it in the dorms, but not so much in the private room. It meant we couldn't pick up a sandwich on the way home as we couldn't eat it in our own private space. Also, there is a vending machine in the hostel, but if we used it, we had to hang around at the machine drinking our drinks. There was also a noise rule, which is seems some people didn't care about as people kept us awake in the early hours on the morning.
Overall, you cannot fault the value for money and the location, and we were happy with these...it would've cost us 2 or 3 times as much to stay in a hotel nearby, and mostly we did not spend a lot of time in the room as there was so much to see and do in San Francisco. It would've been nice in the hostel had a bar though to relax after a busy day sightseeing.
There are great diners nearby just outside the entrance!!

Stayed August 2014, traveled with friends
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457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 10, 2014

This hostel was situation in a great location, close to what I feel the best part of San Fran.

Pros
- Doors don't slam!
- Friendly staff
- Free breakfast!!
- Great wifi
- Large bathrooms

Cons
- In the four person dorm there wasn't a lot of floor space to put my suitcase
- No charging outlets for top bunks
- The lift took forever

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

My partner and i just stayed 3 nights in this hostel and were very impressed- central location, clean, friendly and helpful staff, and the breakfasts could not be faulted. Would recommend this hostel to any travellers wanting a good place in central San Fran!

Stayed August 2014, traveled as a couple
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2014

We got a private room with a private bathroom. Cute, clean, modern looking room. Everything we needed was there. The shower didn't drain however which was slightly gross. It was also noisy as hell due to the traffic and construction in Union Square.

Bottom line, if you are a traveller, this place was great. Wifi, laundry, free breakfast, unreal location, great resting areas with wifi, awesome activities every night, just very cool. Great for students, travellers, and people who don't mind having a story or two to tell.

Stayed August 2014
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Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 4, 2014

We're just coming to the end of a four night stay here.

Positives:
Great location close to all transport links
Good facilities in the room we had an ensuite, plenty of hot water and individual charging points/ reading lights, a sink in our room
Good breakfast - bagels, cream cheese, tea, coffee, fruit, porridge available 7-10am
Clean and well maintained communal areas, a good kitchen with utensils available.
Very knowledgable and friendly staff on the desk who recommended places to visit and how to get around the city
Great value

Overall a great stay exactly what we hoped for- I'd struggle to make even any criticisms although fruit did run out quite early on in the breakfast slot.

Stayed August 2014
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San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

Perfect located, first you thought it is expensive, but when you get in, it's totally worth it. Clean, well organized, plenty of services. At the marathon day, they allowed me to came back to pick up my stuff and take a shower.

Stayed July 2014, traveled solo
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Bloomfield Hills, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 12, 2014

My husband and I (ages 68 and 60 respectively) got a private room with a bathroom with a shower en suite here, for quite a bit less than we would have paid for a comparable hotel. A good breakfast of bagels, fruit, oatmeal, coffee, etc. in the communal kitchen was included. There was refrigerator space and cooking utensils available if you wished to make your own meals as well. The clientele is mostly young, but they were well-mannered and quiet. The place is clean, secure, and we enjoyed the energy of the young people. This hostel is one of several within a few blocks of the Powell Street BART station (we mistakenly went first to the International Hostel a block or two down the same street), and is very convenient located for sightseeing in the city. The wifi in the room was iffy, but good in the common lounge on the second floor. We plan to stay here again next time we are in San Francisco.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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HISFDT, Guest Relations Manager at Hostelling International- San Francisco/ Downtown, responded to this review, July 15, 2014
On behalf of our entire staff, thank you kindly for your feedback. I'm incredibly happy to hear you elected to stay at our hostel over a hotel, especially since you were able to engage with other guests at our location. Our mission to to help all gain a greater understanding of the world and its surroundings through hosteling, and it sounds like your time with us at HI-SF Downtown was the type of experience we attempt to cultivate. We'll see you next time!
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Additional Information about Hostelling International- San Francisco/ Downtown

Address: 312 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #7 of 47 Specialty Lodging in San Francisco
Price Range (Based on Average Rates): $
Number of rooms: 13
Official Description (provided by the hotel):
Stay in the heart of the city, just one block from Union Square and steps from Chinatown and the cable cars! HI-San Francisco Downtown is close to the best cafes, clubs, theaters, and shopping. You'll love our new look, low prices, and four-bed dorms (coed dorms range from 4-8 beds). Free continental breakfast, free WiFi, DSL Internet, guest kitchen, free linens and towels, daily housekeeping, free/low-cost daily activities and tours, 24-hour reception, and no curfews, chores, or lockouts. ... more   less 
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Also Known As:
Hostelling International- San Francisco/ Downtown Hotel San Francisco

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