We stayed here for 3 nights - it was our first visit to San Francisco and the hotel, although quite old, was fine as a base for sightseeing. The trolly car ran in the street below and, as one visitor mentioned, was quite noisy but we were so tired after a days sightseeing it did not interfere with our sleep - from the roof you can see the Golden Gate bridge and Alcatraz - both of which we visited. The suites are quite large with a kitchen - ideal if you have a family but we only brewed tea or coffee. The hotel is quite airy - the lift ancient but lovely - the staff were very helpful and all in all I would recommend this hotel. Stayed with husband, sister and her husband.