Great location near Union Square with clean rooms, but this hotel has very few other redeeming features. The hotel staff are generally unhelpful and bordering on rude - we approached them a few times for assistance and responding politely or helpfully seemed too much trouble for them. The breakfasts are poor as others have mentioned - fresh milk was too much to ask for and only coffee to drink. Rooms are very basic and our room looked out to a brick wall only a few feet away which made it very dark at all times of the day.
Overall, reasonable price for the location but customer service was a huge let down. I can't recommend this hotel.
- Also Known As:
- Grant Hotel San Francisco
- Grant Hotel
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