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“IGNORE the Negative Reviews...” 4 of 5 stars
Review of Marines Memorial Club Hotel

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Marines Memorial Club Hotel
609 Sutter St, San Francisco, CA 94102-1017   |  
Hotel website
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Hotel amenities
Ranked #14 of 236 hotels in San Francisco
Central Coast, CA
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
“IGNORE the Negative Reviews...”
4 of 5 stars Reviewed December 5, 2012

Okay, let me try to speak for those who have not been kind in their reviews. If you are looking for a vanilla-chain hotel feel, don’t stay here.

With that out of the way, if you want to experience history, a feel from times-past, excellent service from hotel staff, a complimentary happy hour and breakfast from a view-filled room, stay here. I am a history buff, and was excited from the moment we entered the lobby. The staff was friendly, and when we entered our small but very clean and comfortable room, we discovered that internet connectivity was not working. Within 15 minutes, a representative from the IT Department was at my door with a laptop running diagnostics. We were moved two doors down to another room and the issue was resolved.

This is a unique property, and I was there for a work-related meeting. The meeting room was ornate, and comfortable. Adjacent to the meeting rooms on the 11th floor was a library with artwork, comfortable seating, and a fireplace.

I look forward to returning with my family. The property is a short walk to Union Square, and we were saved from the cable car related noise on Powell. A great experience!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Napa, California
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 2, 2012

I have been coming to the MMC since the 1950's! Many changes over many years. The club is trying to capture more of the convention & tourist market. We stay frequently as members of this club, but have had up an down experiences. This last stay was the first time out of 3 recent stays that we actually got the room we requested, tho we had reserved in July for Nov.
The location is the best thing about the club, perfect for walking everywhere.
Breakfast is not the best in the world with loads of starch...and no bacon!!!
Cocktail time is very generous, tho often there is no place to sit down..
need to re think this one and go to a 2 drink system...
We have eaten in the restaurant 2 times and will try again, service needs sprucing up, we had guests and the dinner side plates did not get cleared at all from the table! ugh! some of the dishes are quite good some very average for the prices...
We use the club because of the location. Its is fairly basic and don't expect and glitz...

Room Tip: It can be noisy facing Sutter St or Mason St
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coastal NC
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 22, 2012

I ended up bidding on two nights in this hotel at an auction and winning. I should have read more carefully because they had to be used on Sun-Thursday night, I also was given a 50 dollar gift certificate to the restaurant. My husband deployed before he and I could use the nights so I took my Mom and two children. We went the week of Thanksgiving Sun-Tues, as their restaurant does not serve dinner and we were out sight seeing at lunch time I was unable to use the certificate. Their free breakfast, however, was fantastic.

The room was smaller than we normally get but lovely and clean and my only real complaint is that there is absolutely NO counter space in the bathroom. Had the closet and bathroom been better designed there would have been some room. This was a great location for the few things we did and we enjoyed our first trip to San Fran.

We will definitely consider returning but will probably get a suite for a bit more room.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jardinópolis/SP - Brasil
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 22, 2012

This hotel is amazing, just at the lobby we can see many peaces of marines´ history, including they have one floor only to place a true museum.
It´s very well located, and counts with great rooms and great staff.
The restaurant, in the 12th floor is wonderfull counting with a especial sight of San Francisco down town, some part of the bridges and a beautiful vision of the bay.
As they are a marines´s club, you need to book your stay too early because it´s often full.
To do business or vacation, it´s a great deal. I really recomend.

Room Tip: Rooms at the left side are better, because of the sight, and ask for higher floors to seize the bay...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Top Contributor
81 reviews 81 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 23, 2012

I found the hotel through Tripadvisor and had very good reviews and a reasonable price. Our experience was great. Located in Union Square, it has a curious atmosphere as it is really a Marines Club built after the world war. The service kind and careful about details, rooms clean and nice, breakfast included and a restaurant with a gorgeous view of SF downtown skyline from the 12th floor. Parking four doors away at a reduced price for guests. in summary a perfect place for our stay in SF.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmichael, California
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 19, 2012

I'm a former Marine who is perpetual member of this hotel. I and my wife always try to stay here when we're in S.F. First of all if you check prices in S.F. it's hard to find a decent hotel under $200.00. Secondly very few give you a great buffet breakfast and two hour happy hour with a pianist who plays requests. This hotel also has a wonderful steak restaurant on the 12th floor, along with a pool, access to a gym and a truly educational library. On Father's day several years ago we were at happy hour and met a former WW II vet and a former Ambassador, what an interesting and informative time that was. Parking is close and at $27.00 very reasonable for S.F. We love this hotel and have never had any problems. My only complaint is that it's booked up for our next trip which tells you something. Read some of the average comments and found them to be very nit picky. For those of you who think this hotel is just average, please stay somewhere else as it's leaves room for the rest of us. While in S.F. attend the Beach Blanket Babylon floor show, it's hilarious. Look on line for cheap places to eat and there are a lot of them. Park your car and walk, it's good exercise and use the trolley for the fun and experience.

Room Tip: The smaller rooms are fine but if you want more room get a king size room which has more windows. A...
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 18, 2012

I didn't know what to expect when I arrived into this hotel at first. It received rave reviews but didn't look like a top notch hotel. I checked at 11:30 at night with a reservation and the room I was in was clean but faced a brick wall ten feet away and the carpet and bathroom could use some updates. But beyond that, everything was great. The staff was kind and helpful, the location was great, near Union Square. The breakfast was fantastic with an amazing view of the city. The bed was comfortable. What the hotel might come up short with in perks, it makes up for with its drops of love.

Room Tip: Ask for a room that doesn't have a view of a brick wall.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marines Memorial Club Hotel

Also Known As:
Marines Memorial Hotel
Marines Memorial San Francisco
Marines Memorial Club
Marines Memorial Hotel San Francisco
Address: 609 Sutter St, San Francisco, CA 94102-1017
Phone Number:
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in San Francisco
#13 Family Hotel in San Francisco
#22 Business Hotel in San Francisco
#24 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
The Marines' Memorial Club & Hotel is just off Union Square and the cable car next to art galleries and museums. Built in the 1920's the 138 room hotel is fully renovated with comfortable air conditioned guestrooms and suites. Free wireless, robes, wall safes, on demand movies, cable TV and breakfast for two included in the rates and 2 hour cocktail party nightly in the 12th floor steakhouse restaurant and lounge. ... more   less 
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