I haven't even made it past sitting in the lobby trying to check in, and I am ready to give my review. I arrived early and was told my room would be ready either right then or three hours from then. Since then I have waited 30 minutes to get an answer as to which of those choices it would be because the maid was 'busy in other rooms' and couldn't check. Talking to the manager has been about as effective as talking to a pug dog- she just has a pained and irritated look on her face no matter what you say (sorry pug lovers). It's obvious she feels she is doing me a HUGE favor by thinking about getting my room ready early...but seriously? Most hotels I stay at can get me an answer as to whether a room will be ready in under 5 minutes and it is NOT considered a huge favor. The hotel itself is a hike from the BART- not easy with luggage. I hope to God the room is decent- if it is not, this will be dropping to a one star review. Otherwise, it is unlikely it will climb past this two star review. Unless there are complimentary diamond earrings sitting in the room for me. That might make up for the poor customer service.
- Official Description (provided by the hotel):
- The Inn at the Opera is located in the heart of San Francisco features a prime location and a luxurious, French-style ambiance where performing arts lovers and artists converge. Relax in elegantly appointed suites that are tastefully decorated with antique European furnishings, high speed Internet access, lovely plush robes in all rooms and daily continental breakfast. Located just steps away from the city's Civic Center, the San Francisco War Memorial Opera House, the California Supreme Court, and Louise M. Davies Symphony Hall, the Inn at the Opera is your gateway to all the finest cultural activities San Francisco has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Inn At The Opera Hotel San Francisco
- Hotel At The Opera
- At The Opera Hotel