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“Wonderful Service, Small Room, Super Quaint!” 5 of 5 stars
Review of Inn at the Opera

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Inn at the Opera
3.5 of 5 Hotel   |   333 Fulton Street, San Francisco, CA 94102-4423 (Civic Center)   |  
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Ranked #40 of 236 Hotels in San Francisco
GreenLeadersBronze level
Orange County, California
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Wonderful Service, Small Room, Super Quaint!”
5 of 5 stars Reviewed July 23, 2013

We stayed at the Inn at the Opera July 3-8 for a long weekend. There was a bit of snafu with our reservations- we'd booked through our timeshare company and they'd accidentally triplicated our reservation! Since it was just my mother and me, we opted to take 2 of the rooms and release the 3rd room so the hotel could book another guest last min.

The rooms are very small but that is to be expected in SF. The hotel is literally across the street from the Opera and about a block and a half from the bus that will take you to Fisherman's Warf or Pier 39. About 3 blocks away, in the opposite direction you can pick up the F-line and or a bus that will take you through the Haight or to Golden Gate Park.

We felt the location was a perfect spot to be near everything, yet just far enough outside touristy area so the cost was still reasonable.

The service at this hotel was FANTASTIC! Because it's a timeshare location that does not have a kitchen (there are kitchenettes in all the rooms) or a restaurant, they offer a continental breakfast every morning. This consisted of muffins, bagels, English muffins, fruit, cottage cheese, yogurt, hard boiled eggs, and assorted drinks. It was so perfect! We ate breakfast everyday and took a muffin to-go to eat later.

Some other reviewers complained about the lack of air conditioning and/or noise. This did not bother us at all. I actually had to sleep with the window closed because it was so cool at night. I found that be leaving my window open during the day it aired out and by the time I was ready for bed the room was comfortable. The noise isn't terrible. If you are a light sleeper you might as for a room on the back end of the hotel (mines was on the front end right off the street). I sleep with a rain machine app going on my phone typically, so it ended up drowning out any ambient street noise.

The only "issue" we experienced- that wasn't even a huge deal was the elevator. We were on the 4th floor and the elevator was out of service daily. The hotel staff was very prompt in getting it fixed, but a couple times I witnessed older couples that were seriously judging whether or not they'd be able to make it up 5, 6, 7 flights of stairs so their rooms.

Overall we had an excellent time! The hotel staff was always extremely helpful when we need directions or suggestions on where to eat (Go eat at the Stinking Rose if you like garlic! So so so good!) May or not return to SF again, but if we did I would for sure seek a room at the Inn at the Opera!

Room Tip: If street noise bothers you, request a room in the back of the hotel
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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568 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Milford, Pennsylvania
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 13, 2013

First, the negatives. The elevator was small and slow so plan on being on a lower floor(4 or less) if do not wish to wait. We were given the "junior" suite upon arrival and within a couple of days asked to be switched when another room became available. The first room (#33) featured an added small seating area near the door. This room was dark all day and a view of the room across the way (only 10 feet away) and a less than 10 foot view of the street. The remainer of the view was of the parking garage next door. I wish I took a picture but trust me on this. Probably the worst room we've ever had. Although clean, it was not for us and when offered a room after 3 days of being in the "cave" facing front even though smaller we jumped. Room 37 was wonderful. Was it as spacious as some might like? No. But it was a very nice room with a small sink, fridge, microwave and counter with utensils. More than enough especially considering what we just left. It was bright and AIRY. Our room rating went from 1/2 star to 4 overnight. Thank you to the staff for helping us make the switch.
As for the positives: 1) Staff was exceptionally courteous, pleasant and extremely helpful. Special acclaims to Dan at front desk, Alex, Joseph and Betty in housekeeping. 2) Complimentary breakfast was continental in style with fresh fruit, as well as assorted muffins, breads and choice of 3 cold cereals. Nicely done and with table service to help clear plates etc. 3) Location was very good. Less than 3 blocks to City Hall, Opera and public transportation. In fact, the sightseeing tour bus "Big Red Tourbus" stops right across the street. We tried several restaurants within a 5 block walk and were pleased with all. And, of course, a cab ride (fee about $12.00 to Fishermans Wharf) is only a call away by the hotel's most accomodating front desk staff. Although we nevery tried their dining room for dinner as we found so many other places to try, we were told many times it was a very nice place to eat and never have to leave the premises. All in all, a very nice stay once our room was changed.

Room Tip: The best rooms are the lesser priced ($167.00 per night 2 weeks ago when we were there) rooms. Ask...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 11, 2013

Upon arrival the front desk clerk was friendly and helpful. There is a need for a bit of a facelift for the hotel because I noticed on the way to the room that the wallpaper is worn and the sheers are looking shabby. The hotel has lots of mirrors and for me it is a bit much. The breakfast here is croissants, fruit, cereals, bagels, and hard boiled eggs. The coffee was good and the dining room servers were efficient. There was a sound of piped in music every night probably from the restaurant below but it is not certain. For this reason I have to give it less than a stellar review. I am a musician and hearing music is entirely too distracting when I am trying to go to sleep. Generally speaking, the walls are far too thin and noises can be heard throughout the place. The owner needs to correct this really inconvenient problem. Otherwise the hotel is near public transportation and many fine restaurants, which is very convenient. My husband and I enjoyed our stay and recommend it even though there are little issues to be ironed out.

Stayed July 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 10, 2013 via mobile

This hotel has some of the smallest rooms I've ever stayed in. We supposedly had a queen size bed but it feels like a full especially considering my husband is over 6 ft tall. There are some decent places to eat nearby on Hayes, Gough and Franklin. Even though this is near the civic center, opera house and ballet there are a fair amount of homeless people and sketchy characters here. Our first night we saw a guy digging through the dumpster next to the hotel. All in all I would probably stay at a different hotel the next time around.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
88 reviews 88 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 28, 2013

Between conventions and gay pride events, we were having difficulty finding hotels. When we learned Suites at Fishermans Wharf was full, they referred us to their sister property Inn at the Opera, literally steps from the Opera, Ballet, Symphony and City Hall. It is a lovely and much less touristy area than Fishermans, which we welcomed. There were several wonderful restaurants nearby and the Scandinavian restaurant in the hotel is very good. We stayed two nights for a price of $169 per night plus tax, including breakfast, a major bargain. The hotel is spotless, the room has every amenity, and has a very gracious staff. We highly recommend this.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2013

My partner and I stayed in one of the Symphony Suites for 9 nights this month and very much enjoyed our stay. We chose it after reading all the great reviews on this site.
The suite was spacious, clean and comfortable, with plenty of storage space. We found the kitchenette very handy - being able to get take-out and bring it back to save money on eating out. We had a "go green" package so it wasn't fully serviced each day but we always had clean towels and coffee, etc was replaced as it was used.
It was nice to have opening windows. While there is no air conditioning, the ceiling fan in the bedroom was almost silent and made for comfortable sleeping. As with any hotel in a big city, there is always noise of some kind at night but in general we found it very quiet (and I'm a light sleeper).
The continental breakfast (included in the room rate) was excellent, with a variety of options to suit most people. The cookies at reception from 3pm are recommended but get in quick because they're popular!
All the staff are very friendly and cannot do enough to help. They make the hotel as good as it is.
While the hotel is not close to the key "tourist" areas, there are bus stops close by, at least 1 bus tour company stops directly outside and the staff at reception were always more than happy to call cabs for us. It does pay to be aware that the undesirable Tenderloin district is close by but we found walking quite safe during the day.
There are loads of great eateries close by in Hayes St and many markets and cafes within easy walking distance. There is also a great Farmer's Market close by, which operates on Wednesdays and Sundays. We didn't eat in the Plaj restaurant but it seems very popular.
The only tiny down side is that the elevator is very small and slow but, unless you're taking luggage up or down, there are only a maximum of 6 flights of stairs.
Thank you to the staff for making our stay fantastic.

Room Tip: The Symphony Suite is spacious with a lounge, kitchenette, separate bedroom and big bathroom.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 20, 2013

We booked the most economical room at this hotel for our stay and it was VERY small. There was literally no where to put the luggage on the floor and still be able to walk to the bed. We had difficulty getting a cab to go to the bay area from the hotel (multiple times the front desk called and the taxi never showed up. We usually walk to all the tourist points, and we're told that it was not safe to walk to the bay from the hotel because you would have to pass through the Tenderloin District (which I should have been able to tell if I had done my research beforehand). That being said, there were several public transportation stops within easy walking distance from the hotel. The breakfast each morning was nice. If you plan to drive or take the bus, then this is an okay choice (but I would recommend springing for the upgraded room). However if I go to San Francisco again I would spend more money to stay somewhere closer to the bay.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at the Opera

Address: 333 Fulton Street, San Francisco, CA 94102-4423
Phone Number:
Location: United States > California > San Francisco > Civic Center
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#10 Best Value Hotel in San Francisco
#34 Green Hotel in San Francisco
#39 Romantic Hotel in San Francisco
#48 Family Hotel in San Francisco
#65 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Inn at the Opera 3.5*
Official Description (provided by the hotel):
The Inn at the Opera is located in the heart of San Francisco features a prime location and a luxurious, French-style ambiance where performing arts lovers and artists converge. Relax in elegantly appointed suites that are tastefully decorated with antique European furnishings, high speed Internet access, lovely plush robes in all rooms and daily continental breakfast. Located just steps away from the city's Civic Center, the San Francisco War Memorial Opera House, the California Supreme Court, and Louise M. Davies Symphony Hall, the Inn at the Opera is your gateway to all the finest cultural activities San Francisco has to offer. ... more   less 
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Also Known As:
Inn At The Opera Hotel San Francisco
Hotel At The Opera
At The Opera Hotel

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