The hotel is located in a quiet area, behind the Opera, yet close to a lot of attractions. It is basically equidistant from the Golden Gate Park and the Embarcadero. Those who favor walking to their destination will love the situation, and there's public transportation nearby for those who'd rather not walk.

The room was clean, comfortable and had a kitchenette. The staff was professional and polite.
Definitely a hotel I'd book again next time i'm in town.

Excellent location--close to the airport, in the downtown, walking distance to the opera (obviously), and good transit options. The concierge was very helpful and altho the building is older, a recent overhaul is apparent. The "continental" breakfast far exceeded my expectations and even the studio unit we were in was larger than what I was expecting. We were only overnight to accommodate an early morning flight, but we couldn't have asked for anything better.

This is a Victorian building-expect small rooms! The charm and location are worth it. You are in a historic area in San Francisco with good transportation choices. If you choose to drive, park your car with valet, the daily fee entitles you to in and out privileges which is an excellent deal. You will feel safer returning late at night rather than walking around the Civic Center area. Safer to walk around Hayes area where there are a lot of restaurants and shops. Junior Suites have more room than regular hotel room which is very tiny. But heck, who spend all of their time in a hotel room while in San Francisco? Sit in the front lobby and enjoy reading the paper with a cup of coffe or tea and watch the world go by. The staff are excellent and very helpful. Smile.

This place was extremely quaint, lovely and clean. The service was excellent. I was not impressed by the breakfast or the lift which was a bit old school and spooky. The location was great, close to bus stops etc. I'd definitely stay there again.