Room spacious,clean,bright. Bathroom well lighted equiped with magnifying mirror, hot tub,soft large thick towels with the used ones replaced same day. Bed and pillows very comfortable, individual room thermostate control and the air conditioner is quiet. Soft water with generous bathroom amenities.
Location is within walking distance to the trolley, the Westfield Mall and china town as well as Union square.
Hotel personnel very friendly,polite and helpful even in medical emergency case which happened to one of our companions. Felt very secured within the hotel facility with so many pair of security personnels' eyes around.

However, there is no coffee and tea services in the room. Complimentary guests slippers has to be asked for.

This hotel is a real treat. Most rooms have a nice view and are spacious, very clean, comfortable bedding and up to date furniture. Already at the checkin you get a good feeling. Interested, but not overly so, very profesional. After a couple of days the personnel address you by name. Concergie very helpful and easily available. Service overall is one of the best I ever experienced and I compare with a number of Leading hotels in the World. And it is not like they are indirectly asking for tips for every service they do. Solid and distinguished, yet personnel and engaged.

Breakfast is great. SPA facility very professional. Complimentary limosine service is also a good thing. Although it is very close to union square and a nice shopping area. The tram stations are very close by.

The only thing I would point out as less good, was the pool. Hotel guests have access to a fitness companies facilities but it is so huge that it is not really for relaxition but more for Olympic swimming excercise.

Let me start with the positives:

Hotel is one of the most elegant, modern, and clean hotels you will ever find. The staff is amazing and the food was also superb. This hotel has it all and your hotel room will be perfect as was ours.

The Exterior - Make you realize that less than 2 blocks both ways of the hotel are disgusting bums and people sleeping on the street. After 8pm you can NOT just walk around. Across the street is Armani, BEBE, and other high end shops with homeless literally sleeping in front of the sidewalks.

My suggestion is to maybe stay in Nob Hill (Ritz?) Four Seasons is everything you could ever want in a hotel, but San Francisco needs to clean up their act.

You won't find that on Michigan Ave in Chicago or Fifth Ave in New York.

If you select the Four Seasons, get room service, sit at the bar and have the best hotel experience you've ever had !

After reading all the reviews of San Francisco hotels I decided to splash out a bit and opted for the Four Seasons. We were to arrive on a long journey from London with our three children, and would no doubt be completely exhausted and jetlagged, so why not go for the best? We were not disappointed. The rooms were absolutely wonderful, the best we have ever stayed in. The staff were all extremely helpful, including housekeeping who found my son's teddy bear, accidentally taken in the laundry one morning, and the concierge who could not possibly have given us more help or attention, the best we have ever experienced. Another plus is the location, practically opposite the Market/Powell cable car stop and two minutes from Union Square. We had a fantastic visit to SF, and will never forget our stay at the Four Seasons.