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“Challenging to Find” 4 of 5 stars
Review of Four Seasons Hotel San Francisco

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Four Seasons Hotel San Francisco
5.0 of 5 Hotel   |   757 Market Street, San Francisco, CA 94103 (Downtown)   |  
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Special Offer
Third Night Free!
Ranked #12 of 236 hotels in San Francisco
Corona del Mar, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Challenging to Find”
4 of 5 stars Reviewed November 13, 2012

We stayed with another couple for five nights last month. The hotel itself is nice and service good.
We had a rental car when we arrived and found the hotel address and the auto entry are two different locations. Access to the hotel is difficult. When we wanted to take a cab anywhere there were hardly any to be found. Had to use a local limo service instead as the location/access is not very conducive to getting a sufficient number of cabs to wait for guests. This is a nice hotel but the location is not great and I doubt I would ever stay there again.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, December 1, 2012
"We are sorry to hear that your experience didn't match your expectations of our hotel. Please feel free to contact us if you like to discuss the details of your stay further." Imke Gahrmann, Assistant Director of Rooms, 415-633-3495
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750 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
SW USA
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 11, 2012

The Four Seasons is in an excellent location, downtown San Francisco with good access to shopping, sites and Mass Transit. The rooms are clean, well appointed with definite European amenities. I can't say enough good about this hotel and would not hesitate to stay there again!!

Room Tip: The south side rooms appear to be quieter with less street noise.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 15, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon.”
Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 10, 2012

We stayed here for 3 nights after the long flight from London. We had a very nice suite where the teenager had privacy without being alone. It was a great place to get over our jet lag, comfy beds, luxury and quiet.
However I could not get having to get two lifts to get to our room and reception being on the 4th or 5th floor. It confused me every time.
We liked the tea and coffee in the morning in the lobby, I found the concierge helpful but not very patient, maybe it was the jet lag! Location is good for shopping and probably for business.
The gym is a huge big local gym which the hotel guests have access to, we found it a little intimidating, However massages very good.
In summary,this was a good start to out California adventure!

Room Tip: The suites are a good size for travelling with children/teens
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 12, 2012
"Thank you for taking the time and writing about your recent experience with us here in San Francisco. We are excited to hear that you had a great time with us and hope that we will be able to welcome you back in the near future. I am happy to hear the entire family got the Best Coast Adventure off to a great start; despite having a lobby on the fifth floor!" Doug Housley
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Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 9, 2012

From start to finish the service and our stay at Four Seasons SF has been phenomenal and nothing less than 5 star! On every level, service, room size and comfort, concierge, dining, amenities etc etc, we cannot have been more pleased during our 3 night stay. We opted for an executive suite with a toddler in tow and loved the amount of space that the room had. There was even a kid's size bathrobe waiting in the closet. Nice touch! Location is great with plenty of shops, chemist, banks/ATMs and dining options galore. Our check in coincided with the SF Giants parade and so the streets were blocked off and concierge did a great job of directing our taxi driver and us when we got stuck and even greeted us by name upon arrival .. we felt truly special and like top guests. Although it is on the pricey side, if you want luxury and top class service, there is really no other choice but Four Seasons SF! It's a no brainer in our opinion and we enjoy staying in luxury hotels and this is definitely one of the best. It made the final leg of our SF trip extremely enjoyable and felt like home away from home.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 12, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon. It was very fortunate that you were in town the World Series Champion SF Giants celebration! It was quite the spectacle. GO GIANTS!!”
Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 8, 2012

Always a winner. Not cheap but does not disappoint. Great bar and breakfast was good too. Having the awesome gym is nice too. Rooms far better than slightly cheaper luxury brands and front desk and concierge very good.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 12, 2012
"Thank you for taking the time and writing about your recent experience with us here in San Francisco. We are excited to hear that you had a great time with us and hope that we will be able to welcome you back in the near future. I will be sure to share your feedback with our Front Desk and Concierge staff; they always strive to please our guests!" Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brea
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

This is our second time staying here. You wouldn't even know it was located in the building. You take an elevator up to the hotel. The rooms are very comfortable with the usual Four Seasons flair. It's the service that makes the difference. They are there to help you with whatever you need! The food although on the pricey side is excellent!

Room Tip: Stayed on the back side of Market st. Quieter than being on Market
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 6, 2012
"Thank you for taking the time and writing about your recent experience with us here in San Francisco. We are excited to hear that you had a great time with us and hope that we will be able to welcome you back in the near future. It sounds like you are a fan of Four Seasons!" Doug Housley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cordova, California
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 5, 2012

When we checked in we had to call and find the parking garage, as it is tucked in an alley behind the hotel. When we reached the front desk we were greeted by name and it was impeccable service from then on. The rooms are appointed with great amenities and coming back after a long night to the turn down service was wonderful. Good location, great city views and superb staff! Wish it had been more than a single nights stay.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, November 6, 2012
"Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon, hopefully for longer next time.”
Doug Housley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in San Francisco
#2 Business Hotel in San Francisco
#5 Luxury Hotel in San Francisco
#18 Family Hotel in San Francisco
#22 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons

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