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“Great location, facilities, helpful staff.” 5 of 5 stars
Review of Four Seasons Hotel San Francisco

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Four Seasons Hotel San Francisco
5.0 of 5 Hotel   |   757 Market Street, San Francisco, CA 94103 (Downtown)   |  
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Special Offer
Third Night Free!
Ranked #15 of 236 Hotels in San Francisco
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great location, facilities, helpful staff.”
5 of 5 stars Reviewed July 14, 2012

We stayed here for a few days before continuing a road trip around California. It was perfectly located for the main areas of San Francisco and for transport links, and we found a deal so we got one night for free.

The room was very clean and modern, with great views over the city on all sides, and the daily cleaning was performed excellently. I was sleeping in the pull-out sofa-bed in a suite room since there were three of us. It was very springy but still comfortable. We didn’t eat in the hotel except for a sandwich one day which was very good. The breakfast did look good and they offered complimentary hot drinks which were great before we needed to rush off after checking out. It definitely can’t be described as a family friendly hotel although there were a few staying. The gym looked great although we didn’t use it because of the age restrictions.

The staff were very helpful especially at the concierge where they all the nearby sites and stores and exactly how to get to them by public transport. We didn’t use the car park except for about an hour before leaving when we collected a hire car, and they were very prompt bringing it up from the car park. We found the hotel easily after coming off the BART train from the airport, which was very quick and great value. The location also meant that trains, trams and the cable car were very close to take you anywhere in the city.

The TV had a good selection of channels, although the picture quality of some of the channels was poor, while others seemed to be HD. The TV guide didn’t work on the main TV in our room which was disappointing. The hotel offered free wifi in the lobby by picking up a code from the staff there, which did also work in the room, however each code was limited to 3 hours. The mini-bar was very expensive like most hotels, however it would have been appreciated if some room had been left in the fridge for drinks which we had bought elsewhere.

Overall, the hotel was very good and we would definately recommend it to friends and family, although we might not have stayed there if we hadn’t received the offer that we did.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, General Manager at Four Seasons Hotel San Francisco, responded to this review, July 16, 2012
Thank you very much for your detailed comments. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. If you like to request a fridge on your return visit please simply mention it to the reservations agent and we will place one in the room for your convenience. We hope that we will have the opportunity to welcome you back soon.
Doug Housley
General Manager Four Seasons Hotel San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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848 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
San Jose, California
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 11, 2012

Planned a long weekend at the SF Four Seasons for an anniversary celebration. Fabulous room with a view south of Market to the Ball park. The concierge desk arranged for a number of fun events for us. Hotel rooms, lobby area, bar, gym, service - all as great as ever at the Four Seasons. SF has so many great places to stay, but this is a cut above.

Room Tip: Get a room either on a high floor facing the downtown area, or south facing the ball park
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 9, 2012

This is a very nice experience. The lobby is on an upper floor above the street so you are getting away from it all but it is still convenient. Rooms are Four Seasons standard. Very comfortable and good service.

Room Tip: Ask to be high enough to get above the roof of the commercial space.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Four Seasons Hotel San Francisco, responded to this review, July 12, 2012
Thank you very much for your comments. We are happy to hear that you enjoyed your stay and hope that we will have the opportunity to welcome you back soon.
Doug Housley
General Manager Four Seasons Hotel San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed July 9, 2012

This Four Seasons was very good.

It has a great restaurant, named the Seasons, that has excellent food and very good service. The rooms are beautiful, and are kept clean and straight. The location of the hotel is also great; it is within walking distance of Yerba Buena Gardens, Union Square, and other restaurants.

Room Tip: Get a room on the upper floor. San Francisco can get a little noisy.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Four Seasons Hotel San Francisco, responded to this review, July 12, 2012
Thank you very much for your feedback and we are happy to hear that you enjoyed your stay as well as the food in our hotel. We hope to welcome you back soon.
Doug Housley
General Manager Four Seasons Hotel San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 9, 2012

We flew in to stay in the hotel for 5 nights from the East coast and two rooms for our whole family for a special event.The entire hotel is 5 Star plus with amenities that can not be beat.The Spa and Sports Gym/ool was one of the finest we have ever experienced.The service and detail to service impeccable. It does cost a good penny but you get what you pay for in this case.The location was right in the middle of Union Square,within every mode of transport and shopping including China Town. What an amazing stay ata fine hotel!We even asked for an early check in as our flight came in early and we wanted to settle in and this was accomodated too! Just perfect in everyway! By the way, the bed was amazingly comfortable!!!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Four Seasons Hotel San Francisco, responded to this review, July 12, 2012
Thank you very much for your detailed feedback and we are happy to hear that you and your family had such a great time at the hotel. We will go ahead and share your comments with the entire staff and hope that we will have the opportunity to welcome you back in the future.
Doug Housley
General Manager Four Seasons Hotel San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crozet, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 8, 2012

The Four Seasons San Francisco is, without question, the finest hotel in San Francisco with respect to location, service, room quality, and facilities. I have never been disappointed in a Four Seasons property anywhere in the world. No one matches their excellence in service, attention to detail, and friendliness.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Four Seasons Hotel San Francisco, responded to this review, July 10, 2012
Thank you very much for your feedback and we are happy to hear that you had an excellent time at our property. We hope that we will have the opportunity to welcome you back soon.
Doug Housley
General Manager Four Seasons Hotel San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2012

Stayed here on last leg of family vacation. What a delight. Got an executive suite for my wife and 2 children. Everything was perfect. Hotel was very clean and service great as you would expect. Used the restaurants here 2 nights. Shopping was very close walking distance and the house car was available to take us to the Wharf and other places.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Four Seasons Hotel San Francisco, responded to this review, July 8, 2012
Thank you very much for your feedback and we are glad to hear that you and your family had a great stay with us. We are looking forward to welcome you back in the near future.
Doug Housley
General Manager Four Seasons Hotel San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in San Francisco
#7 Luxury Hotel in San Francisco
#7 Business Hotel in San Francisco
#12 Romantic Hotel in San Francisco
#14 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons

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