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“This hotel is expensive, but delivers top-notch ambiance and service in a fantastic downtown location.” 5 of 5 stars
Review of Four Seasons Hotel San Francisco

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Four Seasons Hotel San Francisco
5.0 of 5 Hotel   |   757 Market Street, San Francisco, CA 94103 (Downtown)   |  
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Ranked #11 of 236 hotels in San Francisco
Hertfordshire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“This hotel is expensive, but delivers top-notch ambiance and service in a fantastic downtown location.”
5 of 5 stars Reviewed August 4, 2011

The hotel was in a great downtown location (on Market, 2 minutes from Westfield), right in the centre and close to all transport links for the city. The interior lobbies and lounges had a spacious, elegant feel, like stepping out of the bustle into order and calm.

We had an Executive Suite on the 17th floor for our 3-day stay, visiting relatives. It was a spacious area with stunning views across the city towards the Bay in the distance. Our two daughters had one room (with a double sofa bed) and we had the other adjoining room (with a king-size bed) which included the bathroom. The suite was well-appointed, extremely clean and (because of the enormous picture windows in both rooms) very light and airy. The bathroom was to die for. A nice touch was the bowl of fruit and the personalised ‘Welcome’ card from the hotel manager.

We didn’t eat in the hotel (other than a ‘room service’ breakfast, on one of the mornings) but we used the lounge for afternoon tea, pre-dinner drinks and late evening nightcaps. It was a very pleasant space in which to sit and relax, and the staff were extremely (but not annoyingly) attentive.

We used the Health Club on one occasion. It was very well-equipped (with a reasonable-sized pool) and on two floors. However, we felt it was more like a city fitness centre than a part of the hotel, so we didn’t feel sufficiently relaxed there – especially compared with all the other club members, who were taking it very seriously!

We were particularly impressed with the staff in the hotel. From the Chambermaid to the Concierge, every member of staff we encountered was polite, friendly and made us feel a welcome guest. Nothing appeared too much trouble and a call to Reception produced a knock on the door within five minutes.

We did feel that, given the cost of the accommodation, WiFi in the room could have been provided free of charge. We also felt that tea/coffee-making facilities could have been provided in the room. Yes, it was a simple matter to pick up the phone and order it from room service, but we would have preferred the flexibility and immediacy of doing it ourselves.

Although the hotel was expensive, we felt it represented good value for money because of the quality of the service and accommodation it provided.

Room Tip: Study their website 'Accommodations' section before booking & ring to confirm floor leve...
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, August 7, 2011
Thank you very much for your detailed feedback. We are glad that you enjoyed the suite as well as the Sports Club LA facilities. More than anything we are striving to provide excellent service and are happy that you were impressed with our staff. It is very nice for us to hear that we made you feel welcome and appreciated.
We hope to welcome you back soon and please let us know during the reservation process if you like us to set up a tea/coffee set up in the room for you.
Four Seasons Hotel San Francisco
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shalimar, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2011

This property was in a very central location, but at night very quite! Beautiful big rooms, had lunch in dining room, it was fabulous and they also have a very nice bar area that serves food. The main dining room is closed on Monday night. They have there wine list on Ipad, which is ingenious. They are connected to a fitness club, which you can use, it is amazing. I had a deep tissue massage while I was there, and it was one of the best I have had. They even off Thai massage which I love but need the deep tissue.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, August 2, 2011
Thank you for your feedback and we are glad that you enjoyed the hotel services as well as the Sports Club LA. We will certainly share your comments with them. We are also glad that you enjoyed the added amenity and new technology for our restaurant, the wine list i-pad.

Four Seasons Hotel San Francisco
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New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2011 via mobile

My wife and I had a very pleasurable short stay at the four seasons. Everything you'ld expect at a four seasons. Highlights included a very comfortable room, super helpful concierge, and a very tasty breakfast.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, August 2, 2011
Thank you for your feedback and we are glad to hear that you enjoyed the room, Concierge services as well as our breakfast experience.
We hope to welcome you back in the near future.

Four Seasons Hotel San Francisco
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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed July 28, 2011

great service, great location, great fitness facilities. makes you feel totally relaxed. Well worth the extra expense.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, August 7, 2011
Thank you for your responds and we are glad that you enjoyed the services of the hotel.

Four Seasons San Francisco
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Silver Spring, MD
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2011

I absolutely adore this hotel. Everything from the bar and restaurant, to the rooms, to the service is fantastic. I have stayed at many other hotels in SFO and this is the best, hands down.

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, July 30, 2011
Thank you for your comments about your recent stay and we are glad that you keep enjoying our services.
Four Seasons San Francisco
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Los Angeles, California
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 27, 2011

We've been staying here every time we come to San Francisco for about 10 years now, once or twice a year to visit friends. We've stayed at almost every other hotel in S.F., but there is no comparison to the Four Seasons. I relax as soon as I enter the modern, elegant lobby. The front desk, bellmen and housekeeping are always extremely helpful. Our beautiful corner room wasn't ready when we checked in, so we had lunch in Seasons Restaurant, delicious! And you get a glimpse of moneyed San Franciscans enjoying their lunch too. Always spotless, always comfortable, we won't stay anywhere else in S.F.!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, July 29, 2011
Thank you for sharing your comments with us about your recent visit at the Four Seasons Hotel San Francisco. We are glad to hear that you enjoyed the food in our restaurant Seasons as well as the attentiveness of our staff. We hope to welcome you back in the near future.
Kind regards
Four Seasons Hotel San Francisco
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Trabuco Canyon, California
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2011

I stayed here with a family member who went to San Francisco for a business trip. I was pleasantly surprised with this hotel. We had booked a regular room, but somehow got upgraded to a "corner room", which I'm not sure if it was still a regular room or a suite, but it was fantastic...large, lots of closet space, big windows looking onto the city, luxurious bathroom, and all the luxuries you'd expect from a Four Seasons. The hotel is in a great location, close to all the great shopping. I got in late at night so I ordered room service which of course was outrageously expensive (a turkey sandwich and slice of chocolate cake somehow came out to almost $50), but very good. The only thing I wasn't impressed with was the lobby, it was a little plain, with one tiny gift shop. Other than that, the hotel was five star.

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSanFrancisco, Front Office Manager at Four Seasons Hotel San Francisco, responded to this review, July 29, 2011
Thank you very much for taking the time to share with us the great experience you had at our property at the Four Seasons San Francisco. We are glad that you enjoyed the upgrade and that your family member was able to share this experience with you.
Kind regards
Four Seasons San Francisco
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Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in San Francisco
#2 Business Hotel in San Francisco
#5 Luxury Hotel in San Francisco
#17 Romantic Hotel in San Francisco
#17 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons

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