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“Pretty, historic hotel with great service” 5 of 5 stars
Review of Omni San Francisco Hotel

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Omni San Francisco Hotel
4.5 of 5 Hotel   |   500 California Street, San Francisco, CA 94104 (Financial District)   |  
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Ranked #2 of 235 Hotels in San Francisco
Pittsburgh
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Pretty, historic hotel with great service”
5 of 5 stars Reviewed January 27, 2011

Stayed 2 nights over a weekend in January. The lobby & exterior were beautiful and the staff was super helpful.

The hotel is very conveniently located on the edge of the financial district and about 2 blocks from Chinatown. We walked to the Ferry Building and many other tourist destinations. Also, the hotel gives a free guided walking tour on Saturday mornings.

When we checked in the desk staff offered us maps and some recommendations for what to do in the neighborhood. They were also very helpful and pleasant when I had questions and when I reported that the cordless phone in our room wasn't working. Also there are doormen!

The room (king bed) was nice, not as super-new as the Marriotts we often stay in (because of a corporate travel deal) but very nice, especially the large bathroom with marble sink. The one down side was there was no view from our 4th-floor room, which opened onto some sort of oubliette/internal ventilation shaft between the hotel and the office building on the rest of the block. Also the room was kind of stuffy but we opened the window (it only opens a few inches) and turned off the heating/cooling system (individual thermostat in the room) and that was perfect.

The hotel is part of Historic Hotels of America, and they offer discounts for members, but we got a special weekend rate from Omni that was less. Reasonable price for downtown SF.

There's a fee for wireless internet service, but it's waived if you join the Omni rewards program (which you can do at any time, even after checking in).

Valet parking is only $26 on weekends, which was a nice surprise since I'd heard it was $48 - which is true during the week. We stayed over Friday and Saturday nights.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Waimea, Hawaii
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 25, 2011

Having arrived in San Francisco tired and ill after an international business trip for a few days stopover, I really appreciated the genuinely friendly service and comfortable environment.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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São Paulo
Top Contributor
62 reviews 62 reviews
53 hotel reviews
Reviews in 48 cities Reviews in 48 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 24, 2011

We chose to stay at the Omni because of the reviews we read in Trip Advisor. And I am so glad we did it! A perfect choice! The hotel is very nice and charming, the location is very good but most of all I have never stayed in a Hotel with such a friendly staff. From the doormen, the concierge, reception, every single employee is kind and always ready to help you with good tips and a friendly smile in their faces.
The rooms are not that big, but are nicely decorated and very clean. They are a bit noisy though, internal noise from the corridors and also external from the street.
The hotel is walking distance to Market Street and Union Square and the nice shops around. I definetly recommend this Hotel!

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ireland
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 20, 2011

I stayed here over Christmas while on my honeymoon, I had mentioned the occasion on the booking form and there was a note delivered from the accommodation manger wishing us a lovely stay and some complementary strawberries following our arrival. The room was fairly large and comfortable.

The hotel is well located close to most attractions and the California street cable car runs along outside the door.

The only negative is the cost of Valet parking is quite high $48 plus taxes per night ut otherwise it's an excellent hotel.

Don't forget to sign up to the Select guest program. It's free and provides complementary Wifi and a Coffee/Juice each morning of your stay.

  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 13, 2011

We stayed at the Omni in SF back in May when we visited the Bay Area. It was an excellent hotel and we were surprised by the great value.

It is also in a nice location. Not a whole lot happening at night, but walking distance to many nice restaurants and tourist spots.

  • Stayed May 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, TN
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2011

great hotel, very friendly staff!! Outstanding location. We walked to Union Square, Little Italy, ChinaTown, short walk for F route (bus) to fisherman's wharf. Be sure to sign for "select guest" is free and it provide free wifi, hot choc and/r coffee or juice in the morning.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Chicago, Illinois
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2011

We stayed in the Omni San Francisco for 9 nights over the Christmas-New Year’s holiday. This is a lovely hotel. As so many of the other reviewers have mentioned, all of the people who work at this hotel (from the doormen to the housekeepers to the front desk people) are as helpful and accommodating as can be. Even though this is a big hotel, it has a small, elegant hotel feeling about it. The rooms are very nice, impeccably clean, large (and we had a standard size room), and the showers are great. In the lobby on each day of our stay, there was delicious hot apple cider and yummy Christmas cookies. I agonized over the decision as to which area to stay in. A lot of the locals suggested that the hotels right around Union Square were better for a tourist. Well, I am so happy that I did not follow that advice. First of all, I didn’t find Union Square to be all that exciting. Sure, there are a lot of dept. stores and bright lights, but I was not really interested in shopping opportunities. I found the location of the Omni to be great – 2 blocks from Chinatown and close to the Ferry Building (with all sorts of great food gathering opportunities-Blue Bottle coffee and waffles, Frog Hollow pastries, Cowgirl Creamery’s cheese, Acme bread) and the Embarcadero (which we enjoyed strolling along). Also, out of curiosity, I walked into some of the recommended hotels in Union Square and didn’t find them nearly as inviting as the Omni. There are a number of restaurants close to the Omni, although we tended not to eat in the immediate area (and some of the breakfast/lunch places are closed on non-business days). Also, there are tons of other restaurants within easy walking/public transportation access. I have no doubt that we will be staying at the Omni for our next trip to San Francisco. (Free Internet and morning beverages with Omni Select Guest membership; membership is free)

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni San Francisco Hotel

Address: 500 California Street, San Francisco, CA 94104
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in San Francisco
#1 Luxury Hotel in San Francisco
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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