We stayed at htis hotel for the 2nd time and it was as outstanding as our first visit. The location is great, within walking distance of everything and right on the cable car line. We booked a king room adjoining a kids fantasy suite. The kids room was outfitted by Pottery Barn. It had a set of twin bunk beds with kids bedding, blankets, quilts, etc. Bean bags, a comfy chair, a small couch, books, stuffed animals, small table and chairs, mini fridge with kid amenities all reasonably priced, stools for bathroom counters and mini robes.
The doormen, Barney & Hugo, are very kind and helpful. The service at this hotel is very attentive. Rooms is sapcious and clean. If you stay in a room that does not face California street it is really quiet.
Omni select member program provides dailey beverage and paper each morning, They also have a small breakfast selection that can be delivered with your beverage and it is less money and good quality for room service.
Upon check in kids can receive fun bags. This is mostly a business hotel but has some amenities for families and is accomodating yet not over run with kids everywhere.
You can walk three blocks to Chinatown, we walked all the way up and down Columbus to the Pier and visited parks along the way. Union square is about a seven block walk.
I would recommend the California Academy of Sciences as a 1/2 day event. It is the new aquarium, rainforest, museum, planetarium and living rooftop exhibit.
Great restaurants in the area: Hang An for chinese food on Clay, NorthBeach pizza delivers to the hotel, there is now a Cheesecake Factory in Union square, and many great Italian Places in North Beach to eat. Tried Tadich Grill, recommended as local spot near hotel....server was snooty, food was just average, prices very high. The steak was good but not worth the price.