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“Business Friendly” 5 of 5 stars
Review of Omni San Francisco Hotel

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Omni San Francisco Hotel
4.5 of 5 Hotel   |   500 California Street, San Francisco, CA 94104 (Financial District)   |  
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Ranked #2 of 236 hotels in San Francisco
Greensboro, North Carolina
Top Contributor
50 reviews 50 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
“Business Friendly”
5 of 5 stars Reviewed 2 days ago NEW

Great customer service! Hardly a detail is missed here. Enjoyed very onsite service provided from the food and drinks to cleanliness of the entire hotel. The event space is excellent business conferences which is why I stayed here. Thoroughly enjoyed my stay.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
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Sact, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

Excellent Hotel. Nice staff, welcoming. Valet parkingy!Weekends you will have a to walk some to find open breakfast restaurant We had a large group of 16 and were easily accommodated at the Hotel restaurant for breakfast.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Can you say customer service!
This hotel went above and beyond to make our stay memorable. We came out to celebrate our ten year anniversary and were spoiled by a room upgrade to a suite. Also given a nice surprise of champagne and strawberries followed by evening turndown service. The suite had amazing shower! Large room, high floor and very quite. The staff was very polite and helpful throughout our entire stay. Becoming a preferred guest is free an worth it! It was nice to get complimentary beverage delivered in the morning and of course free wifi. I recommend utilizing the loyalty ambassador Debroah she was helpful in recommending places to eat.

We did eat breakfast at Bob's one morning and the food was good.

The doorman were great in helping us find our way around using both public transportation and taxi.
This hotel was worth the stay and we will definitely be returning to Omni.

Stayed July 2014, traveled as a couple
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West Covina, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Good hotel, the only draw back is that all businesses s around cater to the office building in the area, there for everything is closed on weekends and after office hours on weekdays. This means that you will have to walk a couple of bloks to find a convenience store or even a Starbucks.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here, a family of two + three, for three nights and would have loved to stay more. Upon arrival we were welcomed warmly by the front desk. We reserved a room with 2 double beds and asked to fit in an extra bed. The front desk suggested our room will be too small for this and offered to upgrade us to a bigger and more spacious room, for no extra charge. We were also granted an early check-in, and all this without having to ask. Really, we could not ask for or even imagine better service. This is one of those things that affects the entire stay and makes you want to come back! The room itself was generously spacious, spotlessly clean and well equipped, and fits the pleasant and rather fancy decor of the hotel.

Service was great in all other aspects as well. Mark, the concierge, was very helpful and pleasant, and the bellboys, when asked, also offered great assistance as well as directions and recommendations for breakfast (warmly suggest La Boulange, just opposite the hotel on the left hand side).

Notably, the hotel is located in the financial district and not very close to the regular go-to tourist attractions (with the exception of China Town which is 5 minutes away) but the city is so pretty and a walk to Embarcadero should not take more than 15 minutes, that for us the location merely meant an excuse to walk this magnificent city some more.

All in all, a great stay, which makes me want to check out more Omni managed properties.

Room Tip: Inquire suitability with front desk!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Top Contributor
200 reviews 200 reviews
31 hotel reviews
Reviews in 51 cities Reviews in 51 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an emergency trip (sick relative) to San Francisco and found a special deal for the Omni. We had a superior room with "city" view and for the price it one of the best experiences we've had at a San Francisco hotel. Far, FAR better than the Hyatt Regency. The room was spotless and included every amenity, including those most important to me, a refrigerator (cold and empty) and an in-room safe. Plenty of towels, plenty of pillows. Thermostat was excellent. HD television, free wi-fi just for joining their loyalty program (no fee!), free water bottles. Check-in/check-out fast and easy. Doormen helpful. Concierge researched gift basket recommendations for us and called us back with the information. Really the only disappointment was that the shower/tub didn't have a tub mat/safety strips/grab bar so you have to be really careful taking a shower. We would not hesitate to recommend the Omni and would definitely stay here again on our next trip.

Note re location: The hotel is in the financial district. It is very convenient to a lot of the San Francisco attractions but it's pretty deserted on the weekends, not a lot of coffee shops open for breakfast, that sort of thing.

Room Tip: We chose a deluxe room with city view and it was excellent.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really lovely hotel with professional and courteous staff. Easy walk from the BART Montgomery Street rail stop. The room was very clean (the most important thing to me) and we were able to adjust the temperature to our needs. Any time we asked the front desk for assistance they were incredibly professional. I got the room for a very low price and as such we were in a room that did not have much of a view. You also have to consider that this is the financial district and there are a lot of tall buildings and we don't travel to sit in our room and look out the window. Little Italy and Chinatown are very close as well as Union Square and the Ferry Market. We comfortably walked everywhere, even to Fisherman's Wharf, however, we are fit and the hills did not affect us (much). There were refreshments available in the lobby, cool drinks and apples. The restaurant at the hotel had really good food. Would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Omni San Francisco Hotel

Address: 500 California Street, San Francisco, CA 94104
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in San Francisco
#1 Family Hotel in San Francisco
#1 Luxury Hotel in San Francisco
#3 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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