When looking for a hotel in SF, I read the reviews and was a bit suspicious to see the Omni rated so highly and priced much lower compared to other high end hotels. I decided to ignore my suspicions, and book it anyway. And I was very glad I did.
The hotel is very nice and clean and the location is excellent. The hotel staff are incredibly friendly and helpful. Kudos to whoever does the hiring.
One complaint I have is that the rooms with two beds have double beds instead of queen size. The rooms are a good size and could easily accommodate two queen sized beds, so why put in the narrower ones?
I also wouldn't recommend the hotel restaurant (Bob's Steak & Chop House). While it may be convenient, it's very expensive and the food is nothing to write home about.