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Omni San Francisco Hotel: Traveler Reviews

4.5 of 5
500 California Street, San Francisco, CA 94104
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Omni San Francisco Hotel
Ranked #4 of 235 hotels in San Francisco
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1,757 reviews from our community

Traveler rating
    1,275
    383
    59
    28
    12
See reviews for
Families
345
 
Couples
764
 
Solo
97
 
Business
275
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Saint John, New Brunswick
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“The reviews are right”
5 of 5 stars Reviewed February 12, 2013

When looking for a hotel in SF, I read the reviews and was a bit suspicious to see the Omni rated so highly and priced much lower compared to other high end hotels. I decided to ignore my suspicions, and book it anyway. And I was very glad I did.

The hotel is very nice and clean and the location is excellent. The hotel staff are incredibly friendly and helpful. Kudos to whoever does the hiring.

One complaint I have is that the rooms with two beds have double beds instead of queen size. The rooms are a good size and could easily accommodate two queen sized beds, so why put in the narrower ones?

I also wouldn't recommend the hotel restaurant (Bob's Steak & Chop House). While it may be convenient, it's very expensive and the food is nothing to write home about.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask GISguy about Omni San Francisco Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rishon Lezion, Israel
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“business trip financial district”
5 of 5 stars Reviewed February 12, 2013

great location, reasonable price, room and service was great. staff very helpfull and friendly. located walking distance from china town, market street and pier 39. highly recomended. good and effective valet parking. walgreems steps by.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask dror-d about Omni San Francisco Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
“A GREAT experience!”
5 of 5 stars Reviewed February 10, 2013

I've stayed in many hotels around the world and I tend to choose 5 star when I can afford it. I'm from Melbourne, Australia and chose the Omni in San Francisco on the back of the many great reviews it had received. Tonight will be my 10th night (and unfortunately last) as I head back home tomorrow. I stayed in a Signature Room with king bed (Room 1522). Its on the 15th floor of a 17 floor hotel. I highly recommend the signature room as its on the top 3 floors and very quiet. The cable cars out the front on California St, although great to look at, can be noisy and you dont get the noise on the 15th floor. The King Bed is unbelievably comfortable, the room is spacious and you have a 42" panasonic TV that swivels with full access to cable stations.I also have free WIFI/internet access as I signed up as a Omni member (free of charge) upon registration. I've eaten in the downstairs Bob's Steak and Chops and also had room service. The food portions are big (including entrees) and the food is delicious. I like my privacy and whenever I put the privacy notice on the door I am not disturbed for anything....this I love! Whenever I've returned to the hotel room after various hours doing the tourist thing ..the room has always been cleaned immaculately. The service is outstanding with people greeting you by your name. The location is great and only a few blocks from Union Sq (if you like shopping) and Chinatown. This hotel has just hit my top 2 hotels EVER (alongside Mandarin Oriental, Las Vegas).

Room Tip: Signature Room with King Bed
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask MarkL1414 about Omni San Francisco Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Tripadvisor led me to another perfect choice NOT MUM:-(”
5 of 5 stars Reviewed February 9, 2013 via mobile

Once again trip advisor steered me in the perfect direction. From the second we parked to the moment we layed in our bed this has to be a five star resort isn't it? Only thing makeing me Beleive other wise is the comparatively inexpensive room. We're in town visiting my sister and apperently my mum stayed here with a girlfriend last week and loved it. But how did I hear about this place TRIPADVISOR

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Ask Schmidthappns about Omni San Francisco Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camberley
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“The Perfect Hotel”
5 of 5 stars Reviewed February 7, 2013

We stayed at the Omni from 31st January to 4th February 2013.
I booked the Omni based on reviews and also beause I could book two of the nights via American Airlines using my miles.
I emailed the hotel a couple of times before my stay and they replied almost immediately giving me the answers I needed.
The hotel was easy to find and from the moment we arrived to the moment we left, the hotel and the staff were absolutely faultless.
The rooms are large and clean and the bed is one of the most comfortable we have ever stayed in. The staff were fantastic and the food from room service was prompt, exact to the order and delicious.
If you are looking for a hotel outside of Fishermans Wharf, then look no further.
Perfect.

Room Tip: Ask for a signature room on top three floors. Great size, very clean and with great views.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
Ask paulnash about Omni San Francisco Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Omni San Francisco Hotel

Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco
Omni Hotel
Address: 500 California Street, San Francisco, CA 94104
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotels in San Francisco
#4 Family Hotels in San Francisco
#5 Business Hotels in San Francisco
#11 Romantic Hotels in San Francisco
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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