I arrived in San Francisco exhausted from a week of traveling. When i checked into the Omni, I told Meg at the front desk that all I needed was a good night's sleep. She put me in a room on one of the upper floors away from the street noise. My room was lovely, beautifully appointed and clean. I had the best night's sleep of my entire two-week trip. The next morning, because I am an Omni Guest Select member, complimentary coffee and the New York Times were delivered to my room. I was given a late check-out to accommodate my schedule, and everyone from the bell men to housekeeping attendants were polite and gracious. Even though the Omni is not as convenient for shopping in Union Square, I will stay there next time.