I recently stayed at the Omni in San Francisco; my first Omni stay. It was fabulous. The hotel is beautiful, the food in the bar was great, as was the breakfast the next morning. The real standout, however, is the service. Clearly, there is a great deal of thought given to staff training. Every Omni staff member greets you with a smile and a comment. The best service I have ever had. And the beds are outstanding.
The only reason I gave this a 4 star was the total lack of a business center. Two non operating desktop computers are located in a converted broom closet! I brought some work I had to complete and was under time pressure. When I asked when the computers might be operational, I was instructed to go to the Kinkos, a block up the street, which I did.
That was my only complaint. I will definitely stay here again!