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Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
3.0 of 5 Hotel   |   550 North Point Street, San Francisco, CA 94133 (North Beach)   |  
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Ranked #69 of 236 hotels in San Francisco
Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Fantastic”
5 of 5 stars Reviewed March 12, 2013

We stayed at the Holiday Inn and was pleasantly surprised. It was very clean, beds were so comfortable, the staff were very friendly and accomodating. Location, location, location - Fantastic. We've stayed in Holiday Inn accomodation previously and have loved all of them. We would stay at this one again for sure.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,518 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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English first
Canberra, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2013

During January this year we brought a school group from Australia to San Francisco for a major school excursion. Having run this trip previously, and stayed at the Holiday Inn Express Fishermans Wharf, there was no question about where we would stay this year. The hotel is fantastic, with very polite and obliging staff where nothing is too much trouble. The breakfast is a quick way to get the day started (particularly for school students) and the rooms were perfect for our group. Having the hotel close to all the tourist attractions, eateries, and Fishermans Wharf made our logistics much easier, as many things were in walking distance. Highly recommended.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 6, 2013

We stayed at this hotel for three nights and found the location excellent.
The staff were very friendly the room was clean and had everything we needed and the breakfast included in the rate was superb.
I would definately stay here again if we went back to San Francisco.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 5, 2013

Pluses: great location, great staff, nice common areas, and free breakfast (although the menu is the same from day to day). Minuses: the rooms could use a deep cleaning- carpet, walls, curtains appear dirty with old stains; wi-fi only available in the lobby; tv in room needs to be upgraded to a flat screen. Good stay but with all the hotels available in the area, not sure if I would stay here again.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, March 20, 2013
Dear sally04olive09,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are very happy to read that you enjoyed our location and liked our staff. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding cleanliness are very much appreciated. This is one of the ways that let us know where we need to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cesme
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 5, 2013

We spent 6 nights in this hotel during our visit to San Francisco. We were very happy with the standards of service and cleanliness. The location is great for the Wharf areas of the city and handy for the trams. We would happily stay there again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2013

Everybody will have the exact same review, so ill try to simplify it...

Pros:
- Excellent location, cannot be beat. 5 minute walk to the water and less than 15 minute walk to most of the piers (including alcatraz tours).
5 minute walk to restaurants, souvenirs, bus/trolley routes, bike rentals.
- Extremely nice staff. Really great and well-managed.
- Free breakfast
- Free internet (wired) in room.

Cons:
- No wifi available at all. This is totally unacceptable. I have a $40 plug-in device that turns wired internet into wifi, the hotel should seriously look into this ASAP. WIFI is only in the main lobby.
- Breakfast is free, but eating area fills up quickly. Just get a tray and eat in your room or go to the Hollywood Cafe or Dennys (both attached to building).
- Overnight valet parking is $45+ tax. Expensive, but its not cheap anywhere. The anchorage lot is about 100 yards away and is $32/night.

If you are planning on seeing the wharf or travelling by train/trolley (cheap and easy), there is no better hotel under $250/night.

Room Tip: Depends on what you want, ask for an inside courtyard room for quiet but ZERO view. Ask for a water...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Top Contributor
88 reviews 88 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 4, 2013 via mobile

I stayed at this hotel while I competed in a triathlon in San Francisco. I do not know what, but there was just something missing from this hotel compared to what I was expecting. I have used the Holiday Inn brand regularly. I have stayed in some of their 70's throw-backs and some of their newest hotels. This one falls in the middle. The staff were friendly, the room was clean, tidy and comfortable. However, given this hotel's location next to some cool bars and restaurants it just felt stale. That said it has a good locale, close to Fishermen's Wharf, Pier 39, etc. plus it has good public transport links to other parts of the city.

Stayed March 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf, responded to this review, July 12, 2013
Dear Greg G,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness.

However, We’re sorry we fell below your expectation regarding customer service and our bed. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf

Address: 550 North Point Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#58 Family Hotel in San Francisco
#60 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf 3*
Official Description (provided by the hotel):
Whether for business or leisure, reserve a stay at Holiday Inn Express Hotel & Suites in San Francisco Fisherman s Wharf. At a top option among San Francisco hotels near Fisherman s Wharf, delight in a locale with easy access to attractions including: Pier 39, Ghirardelli Square, Alcatraz and Bay Cruise Ferries while cable cars nearby provide transportation to Union Square, Chinatown and Moscone Convention Center. Experience the Bay City from the comfort of our San Francisco lodging. Enjoy a complimentary continental breakfast at our downtown San Francisco, California hotel before exploring the area. At day s end, retreat to our San Francisco hotel and unwind in a spacious room appointed with our plush Simple Smart Bedding Collection, high speed Internet access and Sony PlayStations. Upgrade to our San Francisco suites providing wet bars with microwaves and refrigerators. Complimentary amenities include local phone calls, a business center and a fitness center. Travel San Francisco and book your room at Holiday Inn Express Fisherman s Wharf hotel for unrivaled comfort and value. Check our specials for superb savings on San Francisco, California vacations. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites San Francisco Fisherman`s Wharf
Holiday Inn Express San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
Holiday Inn Fishermans Wharf
Holiday Inn Express Fishermans Wharf

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