We only were able to stay a couple days but this is one place we will come back to. Great location and close to everythng esp the muni line (transit system). You can get anywhere in the city just from out front if you want or just a short walk to Fisherman's Wharf piers and Ghiradelli Square. From the time we checked in (and they let us in a little early) the staff was very friendly and helpful. Got a room looking toward the wharf and it was clean and nice. Took us a minute with the TV remote because it was an older TV and you had to push the button to turn it on really hard but once we figured that, it was fine. The staff answered our questions any time (even though we probably got a little annoying asking so many) but they helped us with bus routes and places to eat and we thoroughly enjoyed speaking with them. I hate that I didn't get their names because I usually try to so I can give them props but they were all nice and helpful. The continental breakfast was a big plus to help us save money but it was also very good with plenty of choices... eggs, bacon or sausage (changes from day to day), cereal, bagels, toast, muffins, cinnamon rolls, biscuits and gravy and a variety of beverages. It was very nice and clean area to eat with lots of room! We will be back!!