We stayed in this hotel for 6 nights , from 18th Dec to 24th Dec and i would say it was a rather comfortable stay. It was just a few minutes walk to cable cars, fisherman's wharf, shops, eateries, restaurants and many different piers, making it very convinient indeed . The check in was relatively quick and the staff was very friendly and accomodating. They were always ready to share with us the must-sees and must-dos in the city and even patiently offered us many routes/transport that we could take to reach our destination. The room was relatively clean and free of any stench/insects or whatsoever. The only problem is that the furniture did look a TAD old however it wasn't such an eyesore as the beds were very comfortable and the room was rather spacious. However, i was also quite disturbed by the fact that you could hear the doors of other rooms slamming shut and even intermittently, you can actually hear the cable cars zoom right past the street next to the hotel. It was very bearable though (: We were surprised though by the relatively wide spread of choices for the breakfast, considering the fact that it was free. On the whole, it was a very pleasant experience in this hotel and i would consider coming back here if i were to visit San Francisco again !