I spent six days 12/6 to 12/11 at the Holiday Inn Express Fishersman's Wharf, San Francisco and it was absolutely GREAT. Great staff, clean room, quiet, wonderful breakfast buffet and outstanding location to visit many great tourist attractions. I would stay there again in a second!

You could spend more money and probably find a nicer hotel in the same neighborhood, but there is no need. The Holiday Inn Express had everything we needed for our week-long stay in SF. It is perfectly located, within walking distance to Pier 39, Ghiardelli Square, two cable-car rides and all the seafood places. We chose this hotel because it offered a buffet breakfast every day. It's the standard HIE breakfast; not too fancy or anything, but it sure beats shelling out extra bucks in the morning for the same type of food somewhere else. The room was good, but perhaps not the cleanest, especially when we checked in. We had a microwave and a fridge, a big plus. We did not use the microwave since it still had someone else's food splattered on the inside. It was never cleaned while we were there.

The beds were comfortable, we didn't notice any undue noise, and the staff was friendly. We used the exercise room almost every day: 3 treadmills, a bike and a couple other machines. It wasn't too crowded at 5:30 am.

The beds and the room, overall, were comfortable. The free wi-fi is available only in the lobby, which was a little annoying. There are two computers available and they worked well, too.

Overall, there is some room for improvement, but I'd book again.

This hotel had a great location in Fisherman's Wharf, we chose this hotel due to its proximity to Pier 3 as we were booked in on a Hornblower Cruise for NYE. On check in, the staff were very friendly and amended our booking quickly as it had been reserved in the name of our friend.

The hotel was a little dated and although our room was spacious with a comfortable king-sized bed, the furniture and decoration did not look like it had been given any attention in a while. We had two lamps in the room that after being turned on when we arrived, would then not switch off when we wanted to go to bed. The view from the room was not great, we were facing in onto a courtyard with a view directly into another room.

Fresh filter coffee was available in the room, but the coffee machine was located in the bathroom which didn't feel very hygienic and although wi-if was available this was only in the lobby, not in the rooms. I was also disturbed during the night with the slamming of doors along our corridor.

Overall I think this was an average hotel and on my next visit to San Francisco I will look to stay elsewhere.

I booked a hotel in san francisco for a night 25th dec - 25th dec with name holiday inn. I reached to the hotel and checked in comfortably. Around 11 pm someone knocked at the door and claimed its his room as he was holding the key with same number. In the middle of the night this is quite annoying and too disturbing. I said the person to check with reception and then after an hour when we are slept again then got a call from reception asking when we checked in etc etc. which i think is their responsibility of the hotel staff to know about rather disturbing the guest. In the morning, front desk wasted our another half an hour in trying to figure out all this and realizes that they accommodated us on the behalf of some other person and so will be charging our credit card even though it is paid to expedia already. This is such a big harassment to chose hotel via expedia and face so much of problems and disturbance. Hotel doesnt know themselves that who they are dealing with, not good enough even to verify the itienary of the guest. This is quite bad on the behalf of hotel as well as expedia to recommend such pathetic hotels. This is just the management part. On the facilities side, around 2 am the thermostat starting making noises after every few seconds and trust me any noise is disturbing that time. Hope expedia can help us to fix this bad experience and wastage of money