Recently I had guests visiting from India, 3 adults and a child. They went on a hop-on hop-off tour with Super Sightseeing Tours and thoroughly enjoyed the tour. They missed last return bus at Pier 39, and called office and talked to the manager, Richmond, to see what could be done. They had been told that there is no bus to pick them up. My guests told the manager that they have a young child with them and it is very cold outside and they don’t know what to do. The manager told them to give him a few minutes to see what he can do. A few minutes later a black Hummer showed up and picked them up and driver was kind enough let them to use his child’s car seat for their son. He took them directly back to their hotel. They really appreciated his outstanding customer service. The manager seems to care about his clients above and beyond of normal level of service. I highly recommend Super Sightseeing Tours, they are very carrying and professional group.
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