Having seen reviews and boast of Michelin star 3rd year in a row, decided to dine here, But must say was very disappointed, my pork loin, was terrible, just a ball of fat and gristle, no meat whatsoever, the side dishes, of the vegetables were also cold, including the puree mash, my partner had the chicken dish, which was all meat, but very bland, but again cold side dishes, the service was very good, but sadly let down by the food, the restaurant manager did ask if there was a problem, and when shown my cut of meat he did agree, it was terrible, and said he would speak with the chef, which he did, the restaurant manager returned and said the chef apologized, and agreed the food was unacceptable, I explained I am shocked he ask you to apologize on his behalf, with a completely empty restaurant, he could not find the time to appear himself, after all, he seems to like his photo up everywhere in the hotel taking the plaudits!
To be fair the chef Daniel, after my comments to restaurant manager, he did appear to say sorry for the food, and say it must have been a bad cut of meat, and was not his fault! which did shock me even more, that has the chef he is responsible for accepting the meat, when purchased and then also allowing it out cooked over the pass, like that! but he did say we did not have to pay for the meat.... and he would offer us deserts complimentary!
When we did receive the check he did stick to his word and delete the price of the meat and allow us 2 deserts complimentary, but did still charge for the side dishes that went with my main course, which I think is very very petty!!!
But it was not a case of the money, but in fact the very poor dining experience, and attitude, If you want to accept all the plaudits you also have to accept the criticism, we paid our $200 dollar check and left.
The service was fine, if you wanted to be picky you could ask why was only a small spoon and no fork served with the desert, which made it very difficult to eat, for a restaurant with a Michelin star, this should be second nature!
There are much better restaurants within the city and walking distance to dine, and for me this restaurant is very poor indeed, and really not worth the visit, probably one of the worst restaurants I have encountered, in a long time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.