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“OK location, bad beds but very clean” 2 of 5 stars
Review of Francisco Bay Inn

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Francisco Bay Inn
2.0 of 5 Motel   |   1501 Lombard St, San Francisco, CA 94123 (Marina District)   |  
Hotel amenities
Ranked #125 of 235 Hotels in San Francisco
Sacramento, California
1 review
“OK location, bad beds but very clean”
2 of 5 stars Reviewed June 26, 2014

It's obvious they're trying to make the place better, but it still falls short. Decor is terribly outdated, but the bedspreads and curtains are fairly new. Room and bathroom were very clean, but the sinks and vanity were in very poor cosmetic condition. Advertised wi-fi barely worked - I could get a few emails but no websites would work on iPad or Kindle. Coffee in the morning was instant (really!) with pastries and packaged oatmeal and toast. The location was relatively convenient to visiting Fisherman's Wharf, Ghiradelli Square, but it was still a 20 minute walk to any decent restaurants. The staff was pleasant and the room was a decent size (4th floor, yes there was a view of the GG bridge from the outdoor hallway, but our room had a view of the roof of the neighboring building. Noisy with windows open, but they provided earplugs in the room. Yes, parking was free (a huge plus) but don't try to fit in a larger car. The worst of all were the beds - I could literally feel the springs and had to sleep with a pillow under my hips for support. Sheets are cheep, yet the bathroom towels were not bad. Overall, a really mixed bag. We actually had reservations (and had paid for) two nights, but left to go back home by mid-afternoon...I couldn't handle sleeping another night in that bed.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Mokena, IL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 5, 2014

My husband and I stayed here during a long weekend in May. The room was spacious, clean and conveniently located. We were able to pick up public transportation a block away (a plus since we didn't rent a car) and we had many helpful suggestions from the front desk personnel on how to get places such as Chinatown, the Giants ballpark, Golden Gate Bridge etc.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
morro bay
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 1, 2014

I forgot it was a holiday weekend and graduations on top of it, so when I tried booking hotel rooms for a reasonable price, I was having a really difficult time finding anything that wasn't totally creepy for under $200/night. After four hours of searching, I found this hotel and grabbed it. I have to say, I was pleasantly surprised! While not the Ritz, it was definitely acceptable, and even though it is located on a very busy street, once you close the windows, the noise level goes down considerably. My husband and I stayed there four nights and were quite comfortable. The bed, linens, shower stream were all of good quality. The front desk staff were very accommodating. The free parking is a big plus in that city! The negatives were the breakfast foods and coffee, yuk! And the water temperature kept varying while showering, so that was a little annoying. Some young people came in around 1 AM and continued partying in the parking lot and on the walkways by our doors for about an hour, but I guess that wasn't the hotel's fault. Otherwise, our stay was certainly acceptable. I would go back.

Room Tip: Third floor is away from the noise a little more. I would request it.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

Upon checking into this hotel I was told a deposit of $25 was necessary and would be charged seperate from the room. Also that this deposit would be refunded in about two weeks after checking out. I checked out on January 14, 2014, have emailed them three times with no response, today is May 29, 2014. The room was adequate, the sweet rolls and coffee did not qualify as breakfast. Beware of this "deposit scam".

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, UK
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed here for 3 nights. The location was great and the tour bus stops outside the hotel. We had a view from our room of the Golden Gate Bridge which was fab. The only downside to this hotel was the WiFi in our room. It was very weak if it worked at all. Overall this hotel was nice and clean in a good safe location with great views.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edmonton, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 13, 2014

We stayed at the Francisco Bay Inn for two nights following our cruise. The hotel is dated but that is really the only negative thing I can say. The front desk staff were very courteous and helpful. The room like I said was dated but was very clean. We had absolutely no issues with cleanliness. We requested a feather free room and that is what we got and an added touch was that when we returned to the room for the evening they had brought in extra blankets without us requesting them. The location of the hotel is good for such things as Fisherman's Wharf and Pier 39 but a bit of a hike to Chinatown, Nob Hill and other such places. I can't say much about the continental breakfast as there was not much there to say anything about. Overall the price was great and the value for the dollar was excellent.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent, Ohio
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed May 11, 2014

A lot of problems can be covered when a hotel has a good location and a good price, especiallly in pricey San Francisco. The Francisco Bay Inn at 1501 Lombard Street, has both. It's only a few blocks from Pier 39 and Fisherman's Wharf. The price was reasonable for San Francisco. The room was small but adequate. Other rooms in the complex were somewhat larger than ours. The bathroom was surprisingly roomy, intended to accomodate a wheelchair. The breakfast buffet consisted of pastries and coffee, maybe a little orange juice. The donuts, croissants, and cinnamon rolls (in celophone wrap) were all quite delicious and fresh, but not a very nutritious breakfast by any means.

Upon checking in, we found the TV cable wasn't set up right so no TV the first night. It was fixed the next morning. Also, we had two big suitcases but there was only one stand to support them in the room. We asked for a second folding stand the first night. Again, "we'll take care of it tomorrow." The room clerk seemed to be the only employee on hand in the evenings. The stand turned up the next morning as promised. The free WiFi was slow and erratic, at best (not to mention frustrating)..

The physical layout is this place's worst problem. The two wings are on two different levels. The third floor of the older wing, where we were, is four steps BELOW the third floor of the newer wing. Two different hydraulic elevators server these two levels. One is old and quite slow. The other elevator is newer and larger. The smaller elevator will barely contain the one and only luggage cart (unloaded). As I had the cart loaded, it would not fit at all. So I had to push the cart across the sloping parking lot (everything slopes in San Francisco) to the larger elevator, rise up, wheel it along the third floor balcony, then carry each of several bags down four steps to our room.

The parking lot is inadequate even without two spaces apparently being rented for two panel trucks for sale (one parked in a handicap spot). We used the other handicap parking spot. The place was clean, the staff (limited as it was) seemed was friendly and helpful. As I was checking out I suggested they invest in a second luggage cart. All other efforts to fix their inherent problems would be considerably more costly. The room went for $130 per night. Other area botique motels were somewhat higher or had less favorable locations.

Room Tip: Seek a room on the upper level facing Lombard Street.
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Francisco Bay Inn

Address: 1501 Lombard St, San Francisco, CA 94123
Location: United States > California > San Francisco > Marina District
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #125 of 235 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Francisco Bay Inn 2*
Number of rooms: 39
Official Description (provided by the hotel):
Located on San Francisco's famous Lombard Street - home to the Golden Gate Bridge and 'The Crookedest Street in the World' - The Francisco Bay Inn provides spacious, comfortable accommodation for thousands of travelers each year. Our recently renovated rooms coupled with our excellent service will help make the Francisco Bay Inn a special part of your stay in San Francisco. Our amenities include FREE parking, FREE limited breakfast, FREE wireless high-speed internet access, In-room microwave / refrigerator, In-room iron / ironing board, cable TV, and FREE tour pickup. The Francisco Bay Inn is AAA approved and a member of the San Francisco Convention and Visitors Bureau. ... more   less 
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Also Known As:
Francisco Bay Hotel San Francisco
Francisco Bay Motel

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