Myself and my girlfriend booked ourselves in this hostel a couple of months before arriving, we read the reviews and they weren't great so we didn't expect much, we booked it on the location and price over everything. When we arrived at the hostel, it's located on one of the steep banks, luckily we didn't have to walk it with our big bags! We arrived and they had overbooked so we were in a temporary room for the first night which is always a pain because you have to waste a morning checking out and checking back in, also their luggage room was tiny and lots of people had already left their stuff there so it was a struggle to fit our stuff in and when we returned later they had been thrown about!!! The rooms are ok but the beds are really squeaky and you almost wake the whole room up just by the slightest movement! En-suite bathrooms are good and kept clean but the showers are not good as they only seem to have hot or cold and no in between. The staff are friendly and helpful and offer discounts for popular tourist things around San Francisco which is very helpful! The breakfast is very annoying as you have to make your own pancakes and a lot of guests really take the mic with this and will create a tower of pancakes which takes forever and causes a very long queue waiting to make their own!
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