I must complain about the terrible service. The two guys at the counter were simply rude and acted as though we owed them a living. I was very disgusted by their attitude towards customers. Once, I came to the counter and suddenly the phone rang and the guy picked up the phone and talked for 5 minutes while I just stood there waiting for him to end his conversation with his friend over the phone. When he finally finished his phone call, he told me to wait for another 10 minutes at the lounge, when all I wanted to do was check in after a long tiring day. Absolutely appalling.
Luckily I was not charged for any extraneous charges for no reason, the $10 deposit was returned to me upon checkout. However when making payment they demanded that I paid with cash, which is something they failed to warn me about. I didn't carry much cash with me and i wasn't very happy with this.
Room cleanliness was decent, bedsheets were clean, toilet was less clean than I would have liked. General corridors weren't as clean, I had a feeling the carpets have never been vacuumed or cleaned since forever :/ Location of hostel was not too bad, quite near to Market Street and Metro stations.
Good thing though, there was free wifi throughout the hostel and it didn't give me any problems during my one-night stay. And at the counter, I took a brochure for bike rentals that entitled me to a discounted rate because I was staying at Amsterdam, so that's good.
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