Stayed there for 4 days. Prepare for a hike up to the hostel, as the whole of San Francisco is very hilly. The staff who attended to us during check in was pretty rude but the one on night shift was really friendly.
There's free map provided, cosy lounge area, free breakfast (but it's only coffee and pancakes which you have to make on your own and be stuffed with a gazillion other people in a tiny, oily kitchen). Location wise, it is walking distance to union square and close to a lot of shops.
The room looked a little run down and dirty and the room we were in had a faulty heater.
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