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“Nice reasonable hotel near theaters.” 3 of 5 stars
Review of BEST WESTERN PLUS Americania

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BEST WESTERN PLUS Americania
3.0 of 5 Hotel   |   121 7th Street, San Francisco, CA 94103   |  
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Ranked #133 of 235 Hotels in San Francisco
GreenLeadersSilver level
Fair Oaks, California
Top Contributor
105 reviews 105 reviews
48 hotel reviews
Reviews in 47 cities Reviews in 47 cities
59 helpful votes 59 helpful votes
“Nice reasonable hotel near theaters.”
3 of 5 stars Reviewed December 8, 2013

Close walk to the Orpheum and shows like "Book of Mormon". The hotel was clean and service at the desk was outstanding. The rooms were clean, brightly decorated, and quiet, except for a shouting match between the couple in the next room, which quieted down quickly. The rates were very reasonable. The area around the hotel is a little bit scary, being peopled by a few homeless. The heater in our room sounded like a freight train, although my husband slept right through it. The parking garagewas close a part of the hotel, but our car appeared to have a lot less gas in it after supposedly sitting over night. Maybe we're just slightly paranoid.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review, December 18, 2013
Dear suethe,

Thank you for recent stay at the Best Western Plus Americania while visiting the San Francisco to see the “Book of Mormon”.

We are very happy to know that you found our service to be outstanding. We pride ourselves in leading the industry in superior customer care. We are pleased that you found our location to be favorable to seeing shows at the Orpheum.

We would love the chance to welcome you back the next time you make your way back to the city to see another show!

Regards,

James Charles
Assistant Front Office Manager
Best Western Plus Americania
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558 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Coalville, Utah, Usa
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2013

I stayed here on the way out to San Francisco and on the way back. The staff is very friendly and will go out of their way to assist customers. The maintenance worker literally risked his life to fix a malfunctioning smoke detector so that we would be more comfortable. I will stay here again because of the ample parking, friendly staff, hotel restaurant and quiet rooms. Best sleep I got on the trip.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review, December 18, 2013
Dear delarsens,

Thank you for sharing your review of the Best Western Plus Americania. We appreciate all our guests’ feedback.

We are glad to know that our friendly staff, parking, restaurant and quiet rooms left you with a lasting impression. Thank you again for sharing your experiences with the Trip Advisor community. We look forward to being your home away from when you travel to San Francisco.

Warm Regards,

James Charles
Assistant Front Office Manager
Best Western Plus Americania
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United States
1 review
2 of 5 stars Reviewed December 1, 2013

The service in this hotel was good. the hotel is the middle or next to any major attractions, but public transportation is readily available. It is within reasonable driving distances to fisherman wharf, golden gate, the science center or the san Francisco mission. On the negative, the room however had an unclean smell. The bed was small for two persons. On of the nights was too nosy as if they were vacuuming a room next door.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review, December 18, 2013
Dear Bonifacio H,

Thank you for staying at the Best Western Plus Americania. We would also like to thank you for taking the time to share your review of the hotel with our friends on Trip Advisor.

We are pleased to hear that you enjoyed the service of the staff of the hotel. Our central location allows our guests convenient place to stay as they explore the many attractions of San Francisco; we are happy to know that you were able to see the sights of the city.

We look forward to the next opportunity to serve you when your travels next bring you to San Francisco.

Kind regards,

James Charles
Assistant Front Office Manager
Best Western Plus Americania
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Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 1, 2013

A decent value for downtown, or close to it. Until you add in parking. Small room that has been re-done to look like...art deco I think? Not very clean. Hair everywhere. Shower, bed, floor. Need to clean better. But didn't get bit by anything. Take earplugs. Not quiet. Woke up by doors opening and closing all night. Window was a pain to close all the way. Parking sucks as do most of the downtown hotels.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, December 9, 2013
Dear 19jon57,

Thank you for taking the time out to write such a detailed account of your stay with us. I am so disappointed to hear of some of the challenges you experienced and I am currently researching and addressing these concerns with our team.

Please accept my apologies for the inconsistent level of cleanliness that you experienced during your visit as well the noise levels in your room. Our team is taking additional steps to reduce the courtyard noise that you referenced.

As with most hotels in the Downtown San Francisco area, we do charge for parking. However, our charges are at the lower end of the scale for hotels that do charge.

Thank you again for your review and for choosing our hotel. We hope to have the opportunity to welcome you back and prove that we are your destination spot for a night away in San Francisco.

Best wishes,

Jazmine Bonnett
Front Desk Supervisor
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Henderson, Nevada
Top Contributor
57 reviews 57 reviews
44 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 28, 2013

It's not often you find a Best Western that probably shouldn't be a Best Western. When I think of Best Western, I think of below average hotels. This one was definitely not below average. Dont' get me wrong... it's no Hilton or Hyatt. But the owners have definitely made an attempt to have their hotel stand out.

From the outside, it doesn't look like anything special. It actually looks a bit run-down, just like the area of the city it's in. However, that changes when you walk into the lobby. The hotel is decorated with a very mid-century modern feel. This continues when you walk into your room.

The room I had was also quite large by Best Western standards AND large city hotel standards. I had what essentially was a double sized room - one half for the bed and one half a "living room" area.

The bathroom itself could use some updating, but other than that, I was pleasantly surprised by this hotel and wouldn't hesitate to stay their again when in the city.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, December 9, 2013
Dear mobycat,

Thank you for choosing to stay with the Best Western Plus Americania during your recent trip to San Francisco. We are pleased to hear that we surpassed your expectations and that you enjoyed our mid-century décor with a modern twist in our lobby and guest rooms.

All of our rooms are quite spacious and each room is decorated differently, no two rooms are the same. We appreciate your patronage and your recommendation.

We look forward to the opportunity of welcoming you back for another memorable stay soon!

Best wishes,

Jazmine Bonnett
Front Desk Supervisor
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Fresno, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013

The Best Wester chain of hotel is the best for family leisure trip. We find the quality and affortability very pleasing and we're always 100% satisfied with our hotel making choice. Thank you Best Wester families.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, December 6, 2013
Dear Dolores G,

We are so glad to hear that you enjoyed your stay. It is always great to see FIVE STARS. We are very thankful for your continued support of the Best Western family. Here at the Best Western Plus Americania we have set very high expectations and we are very proud to hear that we have met yours.

Hopefully you get to come back and visit with us soon!

Best Wishes,

Jazmine Bonnett
Front Desk Supervisor
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Los Angeles, United States
1 review
4 of 5 stars Reviewed November 25, 2013

the only problem we do have with this hotel , was the bathroom and shower , they are isolated from vanities to have quick access if you need shampoo or easy shelving when you are inside the bathtub, low pressure of water , not a good shower it , same with the faucets , other than this is great to stay here .

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, December 6, 2013
Dear Carlos G,

Thank you for your kind words that you have shared with the Trip Advisor family. We are very pleased to hear that you and your family enjoyed your time in San Francisco.

We pride ourselves on being a family friendly hotel with access to free high speed Wi-Fi throughout the entire hotel, a full service restaurant, a heated pool and game room with many different board games available for our guest.

We hope to welcome you back, soon!

Best Wishes,
Jazmine Bonnett
Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Americania

Address: 121 7th Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#30 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Americania 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Best Western PLUS Americania Hotel is a 143-room boutique hotel with a fun and amusing design of understaed references to classic American pasttimes. With guest rooms, meeting space and the Custom Burger and Lounge located on site, the hotel provides a San Francisco hotel experience well suited for vacationers, families, and business travelers alike and is the ideal setting for small business meetings and social functions.Located in the vibrant South of Market (SoMA) district, the convenient location provides quick access to many of San Francisco's top attractions including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield Shopping Centre and Cable Cars that will take you to Fisherman's Wharf and Pier 39. ... more   less 
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Also Known As:
Best Western Americania Hotel San Francisco
Best Western Hotel Americania
Best Western San Francisco
San Francisco Best Western

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