Very friendly hotel staff. Large clean room that accommodated 2 adults and 3 kids. Our room was on the corner of Lombard and Buchanan and the the sound at night from the highway did not bother any of us. Free parking can be a very tight fit but it is manageable. Return to the hotel after check-out time and before people check-in and you should land a good spot! Overall excellent experience and would highly recommend for families looking to stay in SF. Walking distance to Ghiradelli Square and Fishermans Wharf area.